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Old 01-15-2016, 07:01 PM
 
Location: Oakland, CA
27,331 posts, read 30,298,112 times
Reputation: 26930

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Quote:
Originally Posted by djmilf View Post
Consumer Reports needs to recognize the difference between HP and HP Elitebook and Lenovo and Lenovo Thinkpad. The difference is consumer vs business grade. Apple scores well because all of their laptops adhere to a business grade standard.

I've had both flavors of Lenovo, the ThinkPad series is much more robust.
Apple's consumer laptops were better as well. I had those ibooks and MacBooks. They only became problematic when they were old and slow. My 8 year old macbook still works ok save the trackpad. I am too lazy to take it in to solve that problem. The trackpad started flaking out in about year 6.
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Old 01-16-2016, 04:57 PM
 
1,080 posts, read 829,504 times
Reputation: 627
Quote:
Originally Posted by gguerra View Post
Yes I hear you. Unfortunately Dell like many other companies need to stay competitive and to do that they need to keep costs down and hence the outsourcing of their customer service. That is not the case with their business division. They are still serviced by US people. We can't have it both ways unfortunately especially with the consumer end products. Dell is not the only company to do this I am sure.
so if I bought a business pc or server and if I call dell then I would get someone on the phone from the states.I heard they outsourced them to!! all companies outsource today!!
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Old 04-07-2016, 03:21 AM
 
Location: Canada
1 posts, read 303 times
Reputation: 10
Hi,
Actually, I have read somewhere that the Dell is best in Design as compared to Toshiba. But if you go for the "reliability" then Toshiba is best. The source for reliability data is the Squaretrade reliability report. It is a company which sells laptop warranties.

According to Squaretrade's data, Toshiba is the second most reliable laptop brand in the world. Dell, on the other hand, is the fifth most reliable brand - and also the fifth least reliable brand - making the brand's reliability decisively average.
So now it's up to you which one to buy.
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