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You heard me right folks. Zunes around the world are dropping like flies. This mysterious plague can only be described as "sucky". Just as I was about to throw my Zune across the wall from this mysterious disease, I found this article...
((Please don't turn this into an iPod vs. Zune debate))
"We are aware there is a problem with the 30GB Zunes not starting. We are working really hard to correct it." -Called the Zune Support number ((1-877-Get-ZUNE)) and this is basically what the message says.
In further thinking about it, how is Microsoft going to fix this problem? Have thousands upon thousands upon however many people send their Zune in all at once for a fix? The tech hours wasted on that seems atrocious. Not to mention individual shipping for each and every Zune holder? It's a mess - and it's not like "normal" users can do the unofficial fix (completely disconnect the battery connectors for a period of time). I don't know. This situation just stinks.
How do you think Microsoft will fix this?
What do you think caused the glitch? I think it's dealing with the 366 days in the year - it is possibly expecting a date of 08365 or less and sees 08366 and doesn't know what to do.
((If Microsoft isn't going to fix this, I will do the unofficial fix on mine. I've no problem disassembling a laptop - I'm sure the Zune is not so different.
Last edited by gallowsCalibrator; 12-31-2008 at 03:45 PM..
Reason: Added some more insight and a few questions.
My zune crash last night. I have a 30gb from two years ago. I call around and found out many people with 30gb zune is frozen on the startup screen. I still got warranty. If this happen to you contact microsoft.
The company issued a statement pinpointing “a bug in the internal clock driver related to the way the device handles a leap year.”
Microsoft also said that “the issue should be resolved over the next 24 hours as the time change moves to Jan. 1, 2009.”
The internal clocks on what is known as the Zune 30 should reset at noon GMT on Thursday, the company said. After that, Zune 30 users should follow these three steps:
Let the battery die.
Recharge it.
Turn the device on.
Zune Pass subscribers may need to sync their devices with their PCs to “refresh the rights to the subscription content you have downloaded to your device,” according to Microsoft’s statement.
MS hardware seems to have a lot of issues, IMHO. between this and the RROD on the Xbox 360, they're aren't doing to well in this department
Apple has just as many hardware problems, the first gen of the ipod touch had massive problems with the screens, and the 5th gen classic had problems with batteries.
Apple has just as many hardware problems, the first gen of the ipod touch had massive problems with the screens, and the 5th gen classic had problems with batteries.
true, but what I meant was that MS seems to be having a lot of recent hardware issues. not claiming Apple is miraculously free of such issues, just that MS seems to be having a lot of them this year
This was just a simple programmatic error that somebody just forgot. It's not like there was a time bomb or something to go off inside the Zune at a specific point. All they have to do is input a piece of code that essentially says that if the year is divisible by four, then the day-of-year calendar max is 366. And they should probably isolate the error number generated that caused the Zunes to freeze and write a piece of breakout code to handle it... so that if the day-of-year calendar screws up somehow (being dropped?), then it will still function.
Believe me, I've forgotten much bigger in my programs before.
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Worldwide Zune Crash
