Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
I noticed the major difference between these two boxes is that
The HD cable Box allows you to check the program guide for the next 7 days
The Digital cable box only allows to you to check the program guide for the next 3 hours
Anyone know why?
Comcast doesn't have a customer service line for questions about programming or cable box questions just BILLING, So that;s why I asked here.
You mean the major difference between them besides one providing HD programming, right?
Is the HD box a DVR? I haven't seen a non-DVR box in so long I've forgotten how far out the guide goes, but I'd be surprised if even a non-DVR box only goes out three hours.
With a DVR or w/o a DVR it has a datsbase program that is filled with data from a full range of excel files.
Quote:
The Digital cable box
This is a no frills box. It recieves SD signals in a digital format. Thus its database program is limited to access much less data from all the excel files.
I would try ringing the BILLING DEPT and asking them,maybe they will be able to answer or transfer you to someone who can
Billing is for payments and questions about bills. There is no one for them to transfer me to because the only issue they deal with is if you can;t get cable at all and then they will send a technician out
If you have questions about programming or cable box features there is no one to talk to which is sad.
With a DVR or w/o a DVR it has a datsbase program that is filled with data from a full range of excel files.
This is a no frills box. It recieves SD signals in a digital format. Thus its database program is limited to access much less data from all the excel files.
(trying to keep it at non-techie as possible)
I almost wanna go back to Comcast and get the HD box back so I can view programming schedules for 2 weeks ahead like I was doing back in May. I wasn't sure what I was paying $9.95 a month for in May but now that I no longer have the HD Box it is clear what I was paying for.
You mean the major difference between them besides one providing HD programming, right?
Is the HD box a DVR? I haven't seen a non-DVR box in so long I've forgotten how far out the guide goes, but I'd be surprised if even a non-DVR box only goes out three hours.
It was a HD-Cable Box not a DVR and it would allow me to see the program schedule for a channel for the next 2 weeks.
This box I have now only shows me the program schedule for the next 3 hours
I have Comcast digital, just checked and can see the programming thru Tues. Customer Service covers any questions, if the person you speak to can't answer your question they'll know to whom it can be directed. I think you need a new box.
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.
Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
