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Old 07-27-2018, 09:39 AM
 
Location: Ft. Myers
15,629 posts, read 9,677,882 times
Reputation: 34459

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Ok, here is the reality of this situation. Anyone who has worked in retail, the restaurant business, or any business where you interact with the public, sees things every day that make you want to do something about it, because it is wrong. HOWEVER, you can't. The company will not support you and will, in fact, terminate you in most cases for stepping up and accosting the person.

McDonalds will end up paying that soda thief a settlement, and the employees will be fired. Is that right ? Hell no, but companies do not want bad press or sticky situations. They would prefer to just let the girl steal her soda and be on her way, with no interaction from the employees.

I know that employee was just trying to do the right thing, and most would have done exactly that, but it is not condoned in the business world. McDonalds would say that the soda cost them pennies, but a lawsuit could cost them millions. Nothing personal, strictly business.
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Old 07-27-2018, 09:53 AM
 
Location: Connecticut
3,537 posts, read 2,697,977 times
Reputation: 2305
The employee did all that to save a billion dollar corporation one dollar ? The cost of that soda + cup is probably .05 cents.
What an idiot.
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Old 07-27-2018, 09:58 AM
 
Location: Akron, OH
1,567 posts, read 1,459,233 times
Reputation: 815
Quote:
Originally Posted by ozarknation View Post
I guess you didn't see the first part of the video, the customer "attacked" the female McDonalds employee with a cup full of soft drink , right to her face.
What would you do? stay in there and laugh ?
If your at work then you call the cops.
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Old 07-27-2018, 09:59 AM
 
3,177 posts, read 1,635,063 times
Reputation: 15334
Quote:
Originally Posted by ozarknation View Post
I guess you didn't see the first part of the video, the customer "attacked" the female McDonalds employee with a cup full of soft drink , right to her face.
What would you do? stay in there and laugh ?
Oh... well... yeah... THAT'S reason enough to repeatedly punch a customer's face in. Oh, dear Lord!

If you're in MY establishment, yes, you walk away from a "deadly soda attack" and call the police. You don't go ghetto on a customer just because you're covered in sweet syrup... and you're pissed. If you can't handle that non-violent approach, seek employment elsewhere... and maybe some mental health counseling as well.
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Old 07-27-2018, 10:03 AM
 
Location: Pennsylvania
9,037 posts, read 3,136,631 times
Reputation: 7111
Two dumb morons -- all this for a freaking soda that probably costs McDonalds about a penny.
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Old 07-27-2018, 10:08 AM
 
Location: Vallejo
13,443 posts, read 15,059,549 times
Reputation: 11925
Quote:
Originally Posted by M3 Mitch View Post
Still, yeah, if you are managing a Micky D's, you are not a cop. You should not be getting physical with customers, even if they are misbehaving.



I wouldn't agree with firing this gal, but, she needs to get a good talking to, to let her know not to get physical with minor offenders.


If she wants to "right wrongs" in a physical way, she should see if she can't go be a real cop. Actually I think she might make a damn good cop. But you need to know what you are doing in this sort of situation, and it really helps, that if you are a cop, and do this and get sued, you have the department duty attorney on your side, comes with the job.


Depending, some ambulance chaser might very well contact the "victim" here and go after Micky D's "deep pockets". Been known to happen.
Since assault and battery is a minor offense, what isn't. If someone came in with an automatic rifle and it jammed, would that be major enough for you for her to remove the gun while the person was clearing the jam? You know, she's not a cop so probably best she politely ask them if they want fries with that.
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Old 07-27-2018, 10:09 AM
 
25,469 posts, read 23,295,635 times
Reputation: 15333
Quote:
Originally Posted by ClaraC View Post
I don't know how anyone can stand to have their shorts stuck in their buttcrack like that.

Pretty.
you said it much more nicely than I ever would, what is wrong with people?
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Old 07-27-2018, 10:11 AM
 
25,469 posts, read 23,295,635 times
Reputation: 15333
Quote:
Originally Posted by BeerGeek40 View Post
Two dumb morons -- all this for a freaking soda that probably costs McDonalds about a penny.
well, people kill people for less than that now a days....it's the point of stealing it....
and maybe this wasn't a first timer?
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Old 07-27-2018, 10:15 AM
 
644 posts, read 143,148 times
Reputation: 1298
Why should they fire the employee?

This video gave McDonalds way more positive publicity than negative publicity.

There always will be a few who disagree and feel sympathy towards the female thug thief.
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Old 07-27-2018, 10:31 AM
 
Location: State of Washington (2016)
3,297 posts, read 2,184,567 times
Reputation: 12424
While the customer was wrong, the reaction from the employees went too far! They could have restrained her and had her kicked out, called the police, but not have two employees throwing her around and beating her like a rag doll.

That horrible customer could still sue McDonald's and win. Even though she was initially the aggressor, the employees only retaliation should have been to call the cops and have her arrested for petty assault. The employee was big enough to have restrained the customer and thrown her out. But because they hit her back repeatedly, not once, but over and over again they now become the aggressors being employees of a business. It went from self defense to a clear case of excessive force and brutality by the McD worker and co worker.
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