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Old Yesterday, 11:13 AM
 
Location: Barrington
47,399 posts, read 34,754,722 times
Reputation: 15699

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Quote:
Originally Posted by ocnjgirl View Post
The son took a two hour video. Whoís going to watch all that?
A jury?
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Old Yesterday, 11:21 AM
Status: " ." (set 12 days ago)
 
161 posts, read 33,004 times
Reputation: 253
Quote:
Originally Posted by Redraven View Post
I do not think the drive through is the place for a deaf person to place an order. Nor is it a place for a mute person to place an order. Nor a blind person. Nor a pedestrian (it is a DRIVE up, not a WALK up!). Nor someone who does not speak American English.
I wonder how many people were working that night who were conversant in sign language?

However, the employee was just as wrong as the customer. The manager ( shift boss) should have been brought in for guidance immediately. "HELP! I can not take this person's order, what should I do?"
Yes, to me also it seems like an entitled person looking for a confrontation with a payday at the end. I would love to be on the jury for that lawsuit! I would ask "Is it reasonable to require that every employer have on staff at all times employees conversant in every possible sign language and spoken language on Earth??"
IMO, no it is not reasonable.
BINGO!. Deaf people can write eh? Then come at 4am with a note of what you'd like to order



Problem solved
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Old Yesterday, 11:29 AM
Status: " ." (set 12 days ago)
 
161 posts, read 33,004 times
Reputation: 253
Actually if I recall, no one is able to order at the window during odd hrs. Orders must be completed at the first window as Jack in the Box isn't set up, at 4am, to do otherwise.

That's something I believe happened once when I tried to drive up to the window order and pay at 4am.


So the employee couldn't do it differently. He's also probably pissed sensing a set up.


4am is not a good time for any restaurants to have accomodations for the deaf
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Old Yesterday, 03:44 PM
 
21,637 posts, read 17,162,881 times
Reputation: 40310
Quote:
Originally Posted by SaraR. View Post
BINGO!. Deaf people can write eh? Then come at 4am with a note of what you'd like to order



Problem solved
She didn't need to write a note in any case, she speaks quite clearly. She just can't use the speaker because she can't hear anything said back to her.
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Old Yesterday, 03:46 PM
 
21,637 posts, read 17,162,881 times
Reputation: 40310
Quote:
Originally Posted by SaraR. View Post
Actually if I recall, no one is able to order at the window during odd hrs. Orders must be completed at the first window as Jack in the Box isn't set up, at 4am, to do otherwise.

That's something I believe happened once when I tried to drive up to the window order and pay at 4am.


So the employee couldn't do it differently. He's also probably pissed sensing a set up.


4am is not a good time for any restaurants to have accomodations for the deaf
I am not sure what you mean, not set up. I don''t think she would have cared what window it was, she just couldn't do it at the speaker. He was standing right in front of her, talking to her, why couldn't he just call back what she ordered? She'd have had to pay there regardless, right? There weren't other customers there, why would he have been hamstrung?
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Old Today, 10:27 AM
Status: " ." (set 12 days ago)
 
161 posts, read 33,004 times
Reputation: 253
Quote:
Originally Posted by ocnjgirl View Post
She didn't need to write a note in any case, she speaks quite clearly. She just can't use the speaker because she can't hear anything said back to her.
Hence the note
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Old Today, 11:01 AM
 
21,637 posts, read 17,162,881 times
Reputation: 40310
Quote:
Originally Posted by SaraR. View Post
Hence the note
I donít get the note if she can speak
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Old Today, 11:52 AM
 
Location: Fuquay Varina
4,799 posts, read 6,817,714 times
Reputation: 12095
Quote:
Originally Posted by ocnjgirl View Post
I donít get the note if she can speak
With a note, she wouldn't have to repeat or explain what she was ordering. I've given a note at subway before to keep my friends order straight.
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Old Today, 01:56 PM
 
21,637 posts, read 17,162,881 times
Reputation: 40310
Quote:
Originally Posted by SVTLightning View Post
With a note, she wouldn't have to repeat or explain what she was ordering. I've given a note at subway before to keep my friends order straight.
But she still couldnít be at the speaker with a note. And face to face at the window she reads lips and speaks fine. Face to face she didnít need a note, she could tell him what she wanted and what he says back. She argued with him for two hours, they had no problems understanding each other.
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Old Today, 02:26 PM
 
Location: Fuquay Varina
4,799 posts, read 6,817,714 times
Reputation: 12095
Quote:
Originally Posted by ocnjgirl View Post
But she still couldnít be at the speaker with a note. And face to face at the window she reads lips and speaks fine. Face to face she didnít need a note, she could tell him what she wanted and what he says back. She argued with him for two hours, they had no problems understanding each other.
lol ok then
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