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Old 09-12-2013, 07:36 AM
Location: North Texas
23,599 posts, read 31,143,716 times
Reputation: 26661


Originally Posted by EDS_ View Post
OK. In that case it does sound to me like the screwed up.
It's not the first or last time, either. During the period I did not have a toll tag, I racked up maybe $18-$20 in tolls. I didn't receive a bill for a very long time, over a year I think. I eventually called the NTTA's customer service number and asked them if maybe they'd sent a bill to my previous address; my car's registration has the correct address, but you never know...just like the other poster, I was told there were no charges. So I forgot about it. The first bill I received from them was a "second notice" with fees tacked on. It was not easy getting those fees taken off.

I think tolltag users have fewer problems than people who rely on NTTA to bill them (as they are supposed to in a timely manner) but if the NTTA refuses to collect cash tolls and has actual signs saying "keep driving, we'll bill you", then it's not at all unreasonable to expect to actually receive a bill in a timely manner, with sufficient time to pay said bill before late fees are tacked on.
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Old 09-12-2013, 08:13 AM
Location: Forney Texas
2,119 posts, read 5,487,653 times
Reputation: 1168
The NTTA isnt the only toll road with questionable billing practices. I moved to Dallas in late 2006. I received a collections notice in the mail for $50 in 2008. It was for a .25cent toll in central Florida that occurred in early 2006. I paid it because arguing with them was a waste of time. It put a small ding in my credit report and I was pissed off! Tool road companies in general are shady organizations. I think they do this stuff just because they can. The Orlando company is called the "Expressway Authority".
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