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Old 07-10-2015, 09:55 AM
 
33 posts, read 33,337 times
Reputation: 22

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I was a little surprised to discover that the house we're getting in Highland Village is only serviced by CoServ for electricity. I've had some pretty good deals on powertochoose.org in the past in my previous house. I'm a little concerned that I'll always overpay for electricity and there's not a thing I can do about it.

Is it just me or does this irk other Highland Villagers too?
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Old 07-10-2015, 10:15 AM
 
Location: Shady Drifter
2,444 posts, read 1,732,782 times
Reputation: 4060
I lived in Lantana, and they were fine. Reasonably priced and pleasant to deal with. I kept them when I moved to Flower Mound even though I could have gone with others.
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Old 07-10-2015, 04:20 PM
 
Location: Mostly in my head
19,637 posts, read 53,511,196 times
Reputation: 18549
Co-Service is a co-op and you have no choice. When you consider the games other companies play with pricing, they are reasonable. You get capital credits back each year, and if you attend the annual meeting, you get a $20 bill credit just for going. They have a great free dinner with brisket and give away about $4-5K in door prizes.
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Old 07-10-2015, 05:32 PM
 
1,787 posts, read 1,884,820 times
Reputation: 1706
Co-op is fine. I prefer having a choice.
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Old 07-11-2015, 09:42 AM
 
Location: Plano
718 posts, read 1,095,081 times
Reputation: 462
I have CoServ in Plano, and after years of dealing with new contract , dealing with bad companies and looking for better rates every year in my previous house , I prefer CoServ.
Their rates are not the cheapest , but they are very good and adjust to the market as they are a non profit company, and their service is impeccable.
If I could choose a different company tomorrow, I would still stay with hassle free CoServ.
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Old 07-11-2015, 08:21 PM
 
81 posts, read 101,217 times
Reputation: 121
We are in Flower Mound and have had CoServe for the last 16 years in two different houses here. Their rates are good and I agree, service is excellent. I don't think you will be disappointed with them.
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Old 07-28-2015, 06:43 AM
 
33 posts, read 33,337 times
Reputation: 22
I'm curious why everyone keeps bringing up "good service" for an electricity provider. I have never had an outage because of an electricity provider in the 7 years I'm been here in Texas, and I've had close to 5 different electricity companies. What does good service mean? Either you have electricity or you don't.
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Old 07-28-2015, 07:43 AM
 
Location: Frisco, TX
1,075 posts, read 1,158,908 times
Reputation: 1270
You've never had an outage the entire time you've been here? Consider yourself lucky. I had TXU prior to Coserv and had a few outages that were several hours each. One was about 10 hours total after a bad ice storm.

The longest outage I've had with Coserv was probably an hour or two and that was during the really bad winter we had (2011?) and everyone was losing power throughout the day.

I've had to contact Coserv's customer service a few times to transfer service or get previous bills and they've always responded immediately and were extremely helpful. I've also had them out a few times for a few of their rebate programs.
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