Why Portrait Homes got even lower rate than Grand Homes? (Dallas: promotional, homebuyer)

[verohero]

I ran into a Portrait Home the other day and loved it. Then later on, my friends show me a rating chart. Grand Homes is in the middle, but Portrait is almost in the bottom 10%. Of course Huntington is No. 1.

Is Portrait home that bad?

Any comments?

[Rakin]

I'd like to see the chart. Grand is the annual winner of last place among builders on most polls. One year they came in 2nd to last but that only lasted a year.

Where did he have his info?

[GayleTX]

Portrait Homes is teetering on the brink, probably not going to be in business much longer - at least that is what I heard just this morning from a 'reliable source.'

[verohero]

based on this one:

http://www.dallasnews.com/sharedcont...0913power5.pdf

Source: J.D. Power and Associates 2007 New-Home Quality StudySM
Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and
Associates as the publisher and the J.D. Power and Associates 2007 New-Home Quality StudySM as the source. Rankings are
based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be
made of the information in this release or J.D. Power and Associates study results without the express prior written consent of
J.D. Power and Associates.
J.D. Power and Associates
2007 New-Home Quality StudySM
Overall Satisfaction Index Scores
(Based on a 1,000-point scale)
Dallas/Ft. Worth
891
886
882
874
866
861
856
850
847
838
837
837
836
834
834
831
823
821
820
820
811
809
808
806
800
797
796
796
795
781
776
765
763
704
659
500 600 700 800 900
Huntington
Sotherby Homes
Fox & Jacobs
Centex Homes
Highland Homes
Drees Custom
Darling
Mercedes Homes
Ryland Homes
Meritage Homes
History Maker
Horizon Homes
Lennar Homes
David Weekley Homes
Landstar Homes
Wall Homes
Grand Homes
First Texas
Kimball Hill Homes
Dallas/Ft. Worth Market Average
Gehan Homes
Standard Pacific Homes
Ashton Woods
Plantation
Pulte Homes
Paul Taylor
Beazer
KB Home
K. Hovnanian
Choice Homes
Portrait Homes
Morrison Homes
D.R. Horton
Del Webb
Goff

Originally Posted by Rakin

I'd like to see the chart. Grand is the annual winner of last place among builders on most polls. One year they came in 2nd to last but that only lasted a year.

Where did he have his info?

[nsumner]

I really question the results of this survey. I never thought I'd see the day when KHOV or Standard Pacific have a lower rating than KB or History Maker!!!

Very different products, very different customer expectations, one caters to first time homebuyers the other to previous owners (therefore more picky) imo.

They don't say how many surverys were turned in for each builder. Many of them require the buyer to fill the survey at closing which makes the buyer a bit uncomfortable to complain. I really think that the numbers are skewed.

Naima

[RE Diva]

Some people hold this company to be the holy grail of information. However, you may want to take a look at this website:

Too Much Power? - 11/1/2007 - HousingZone.com

Plantation Homes is 12th from the bottom, for example, but named Top 24 Builder in the Nation (& they only build in Texas) according to Builder Magazine. I know no other world where F&J would come in next to Sotherby.

Hope it helps,
T. Hayley