Gallery Custom Homes / First Texas Homes (Lewisville, Spring: appointed, for sale, loan)

[lilbamagirl68]

just checked out www.ripoffreport.com anyone interested in First Texas or Gallery Homes should read the comments...

[Ms Moni]

I would run, and dont look back. They appear to be nice on the outside,
But they do not build a good home and they are slow and impossible to work
with . I live this nightmare everyday when I look at my 3 year old home with the drive way cracks, ceiling cracks, appliance break down, marble tub coming apart, cracks in the front facing of the house because the house was not built level.

Oh and make sure who ever you buy from they supply you with Gutters.

[jacob]

Originally Posted by Ms Moni

I would run, and dont look back. They appear to be nice on the outside,
But they do not build a good home and they are slow and impossible to work
with . I live this nightmare everyday when I look at my 3 year old home with the drive way cracks, ceiling cracks, appliance break down, marble tub coming apart, cracks in the front facing of the house because the house was not built level.

Oh and make sure who ever you buy from they supply you with Gutters.

How much did you buy this 3 yr old home for ? What sqft ? And what builder ?

[25547_Canyon_Crossing]

Hi Guys,

Whoever is building with First Texas / Gallery Custom Homes should absolutely run away from them. I just finished building them at Westheimer lakes in west Houston and it was one of the worst experience I have had in my life.

They did NOT follow house Blue Print. they lied to us even when they gave us in writing and accepted no responsibility. They did not follow any standards. I have all this in writing and documented in pictues, exmils and faxes. Jose, the builder, is absolute worst I have met in my life. He walked away angrily from pre-sheet rock meeting when we confronted him with ICC code and there was a violation. They made us pay for their mistakes, about $10000. They moved our closing day thrice because "buyer found too many mistakes in finished house". I'm not ranting and have documented/pictured proof of everything they said they would do failed to do it.

They have no contact number. When I managed to get one, I was told, All complaints will have to be directed to sales person even when her replies are ridiculous. She said "our architects did not knew what they were doing" among many other things. She said she has no power to influence anything but you only have her for any talk. Its classsic car-salesman technique.

[texanbyproxy]

I DO own a very high end Gallery Custom Home.
My advice to anyone even thinking of buying any home from these crooks is to run. Run quickly and never look back.

We have been in our home nearly two years, have contracted a lawyer for their dishonest dealings. They won't honor warranty and will lie to you over and over. I can also tell you that ALL of my nieghbors in this PREMIRE community have the same issues.

Of the ten home owners on this street alone, everyone without exception has had to fight for even basic repairs on their homes.

My home had major issues and it took several months and filing with the State of Texas construction commmittee to get them to do what needed to be done to keep my home habitable. I am not talking paint chips and cosmetics. I am talking major damage caused by short cuts by these folks.

Don't be fooled by the lovely large floor plans. They are no deal.RUN RUN RUN!!

[KBilly]

Originally Posted by texanbyproxy

I DO own a very high end Gallery Custom Home.
My advice to anyone even thinking of buying any home from these crooks is to run. Run quickly and never look back.

We have been in our home nearly two years, have contracted a lawyer for their dishonest dealings. They won't honor warranty and will lie to you over and over. I can also tell you that ALL of my nieghbors in this PREMIRE community have the same issues.

Of the ten home owners on this street alone, everyone without exception has had to fight for even basic repairs on their homes.

My home had major issues and it took several months and filing with the State of Texas construction commmittee to get them to do what needed to be done to keep my home habitable. I am not talking paint chips and cosmetics. I am talking major damage caused by short cuts by these folks.

Don't be fooled by the lovely large floor plans. They are no deal.RUN RUN RUN!!

Man oh man... I feel for you.

They have a disgusting reputation. I hate to rain on your already ruined parade, but that "...PREMIRE community..." you are in is one of many they build in... and that exist only in their marketing materials. Fix what you can afford to and then decide how you want to move on, before your neighbors do first. Best of luck.

[breriley]

WOW where were these post 7 months ago. I had a home built by first texas (in north houston) and they have been a little hard to deal with but nothing major so far. I do my final walk thru this weekend and you guys have completely scared me for the first texas owners what should i look for on my walk.

[momof2dfw]

Do NOT close until EVERYTHING you want done is completed. No matter how much money you may lose by moving the closing date that is nothing compared to how hard it will be to get a builder to come back AFTER they have their/your money.

Hire your own inspector. This is not required for a new build but you can still get one and they will run EVERYTHING to make sure it is all in operating order. It will be well worth the couple of hundered dollars to have an expert do this for you. Ask your realtor for a list of home inspectors that they would trust.

[KBilly]

Originally Posted by momof2dfw

Do NOT close until EVERYTHING you want done is completed. No matter how much money you may lose by moving the closing date that is nothing compared to how hard it will be to get a builder to come back AFTER they have their/your money.

Hire your own inspector. This is not required for a new build but you can still get one and they will run EVERYTHING to make sure it is all in operating order. It will be well worth the couple of hundered dollars to have an expert do this for you. Ask your realtor for a list of home inspectors that they would trust.

SUPERB information and advice.

[socketz]

This includes things like 'clean up the mess you made behind the house' (I have them doing this now). They will do things out of the ordinary before you close, but after, for items not on the property, they will point you to someone like the HOA - which yields mix results.