Gallery Custom Homes / First Texas Homes

[Rakin]

Just do a very good home inspection with the ability to walk if needed. You might knock on a few neighbors doors and see how they like their homes and their experiences with the builder.

I've had several buyers purchase their homes here in DFW in the last few years and all their experiences have been favorable. Even new homes need a inspection from an independent inspector.

[texastaters]

I can't believe this quote I just stumbled across. I built a house with First Texas in DFW, and was pleased as punch. They were awesome. My home was built in a timely manner, and the couple of mistakes we noticed were cosmetic, and they fixed them without argument. I'm getting transferred to Houston in the next few months, and I'm buying from First Texas Homes there, too. I guess you can't make everybody happy, but the people in my neighborhood love their homes.

Originally Posted by 25547_Canyon_Crossing

Hi Guys,

Whoever is building with First Texas / Gallery Custom Homes should absolutely run away from them. I just finished building them at Westheimer lakes in west Houston and it was one of the worst experience I have had in my life.

They did NOT follow house Blue Print. they lied to us even when they gave us in writing and accepted no responsibility. They did not follow any standards. I have all this in writing and documented in pictues, exmils and faxes. Jose, the builder, is absolute worst I have met in my life. He walked away angrily from pre-sheet rock meeting when we confronted him with ICC code and there was a violation. They made us pay for their mistakes, about $10000. They moved our closing day thrice because "buyer found too many mistakes in finished house". I'm not ranting and have documented/pictured proof of everything they said they would do failed to do it.

They have no contact number. When I managed to get one, I was told, All complaints will have to be directed to sales person even when her replies are ridiculous. She said "our architects did not knew what they were doing" among many other things. She said she has no power to influence anything but you only have her for any talk. Its classsic car-salesman technique.

[sumith007]

Anyone had experience in their Garland properties?

[hillsideoakhill]

My husband and I bought a First Texas home in 2004 and have had nothing but problems since. From air conditioner improperly installed, dry rot in the wall from a leak in the roof that was covered up and not repaired, to water leak in our master bedroom that the builder can not decide what is causing the leak. We have owned two previous homes and have never had these many issues. And our prior homes were built years ago. I will never advise anyone to purchase First Texas homes. In fact I will tell everyone I meet to steer clear of First Texas Homes. You get a lot of house for the money, but it is definitely not worth the trouble.