sorry, no experience about this area. BUT - I've always noticed, that it seems to be much desirable, to leave a bad review than leaving a good one.
wherever we go (motels, hotels, airlines) - lots of people seem to complain about small things, which we, been there in person later, never even noticed !
the positive we take for granted, about the negative we can't stop talking
I hope, you get more information from people who live there to make up your mind.
I second, that it's a good thing to check on users other postings to get an idea, where they are coming from.