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Old 01-09-2019, 04:15 PM
 
Location: Midwest
3,936 posts, read 6,871,516 times
Reputation: 6390

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Last trip to Wal Mart the clerk undercounted my 42 cans by 10. I thought the total looked wrong, I asked her, she said no, that's right.

I did the math at home and I knew I was right. About ten bucks difference.

Short story shorter, I went a couple of days later (today) back to customer service and said I was undercharged. The girl there fixed it sort of, the total was not the total I came up with.

So will the clerk get fired? Wally would never have caught this because the count and total was right, on paper.
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Old 01-09-2019, 04:24 PM
Status: "waiting for God," I am female" (set 4 days ago)
 
Location: Northern panhandle WV
2,686 posts, read 1,912,154 times
Reputation: 5630
I really doubt she will get fired. I did once get someone fired and that was not my intention especially under the circumstances. We were on a cruise ship, our waiter got too friendly with my daughter, Kissing her on the cheek one morning at breakfast. We complained to the Captain, and the waiter was put off the ship at the next port.
We felt bad, had expected a repromand of something of the sort.
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Old 01-09-2019, 08:24 PM
 
3,985 posts, read 2,207,889 times
Reputation: 6914
Might have cost her an hour’s wage.
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Old 01-10-2019, 07:53 AM
 
Location: East of Seattle since 1992, originally from SF Bay Area
28,806 posts, read 51,875,992 times
Reputation: 29528
My policy on this is that I will bring it to their attention, and if they don't fix it, I let it go and accept the gift. I would not have gone back, you were honest and ethical by telling her. If the clerk does this on a regular basis she's not likely to be there much longer, but it's not my problem.
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Old 01-10-2019, 08:03 AM
 
Location: Northern Virginia
4,803 posts, read 5,009,690 times
Reputation: 11544
Quote:
Originally Posted by Dwatted Wabbit View Post
Last trip to Wal Mart the clerk undercounted my 42 cans by 10. I thought the total looked wrong, I asked her, she said no, that's right.

I did the math at home and I knew I was right. About ten bucks difference.

Short story shorter, I went a couple of days later (today) back to customer service and said I was undercharged. The girl there fixed it sort of, the total was not the total I came up with.

So will the clerk get fired? Wally would never have caught this because the count and total was right, on paper.
Depends on company policy, Wal Mart's tolerance for mistakes, and if the employee has received other complaints. If it were me, I would not have said anything - $10 is not going to make or break a huge corporation like Wal Mart and it wouldn't be worth having someone reprimanded or fired for an oversight.

Quote:
Originally Posted by arwenmark View Post
I did once get someone fired and that was not my intention especially under the circumstances. We were on a cruise ship, our waiter got too friendly with my daughter, Kissing her on the cheek one morning at breakfast.
IMO, this ^ is worthy of a termination.
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Old 01-11-2019, 12:04 PM
 
5,151 posts, read 3,431,397 times
Reputation: 4937
Quote:
Originally Posted by arwenmark View Post
I really doubt she will get fired. I did once get someone fired and that was not my intention especially under the circumstances. We were on a cruise ship, our waiter got too friendly with my daughter, Kissing her on the cheek one morning at breakfast. We complained to the Captain, and the waiter was put off the ship at the next port.
We felt bad, had expected a repromand of something of the sort.
Cruise industry is ruthless. That’s common for even minor infractions.
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Old 01-13-2019, 09:18 AM
 
7,065 posts, read 3,904,593 times
Reputation: 4702
Quote:
Originally Posted by arwenmark View Post
I really doubt she will get fired. I did once get someone fired and that was not my intention especially under the circumstances. We were on a cruise ship, our waiter got too friendly with my daughter, Kissing her on the cheek one morning at breakfast. We complained to the Captain, and the waiter was put off the ship at the next port.
We felt bad, had expected a repromand of something of the sort.
Good grief... kissing on the cheek in many of their cultures is the equivalent of a hand shake in ours. I spend 4 weeks on a cruise ship every year.
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Old 01-13-2019, 11:40 AM
 
7,337 posts, read 6,854,264 times
Reputation: 5521
Large stores track inventory and cashier activity at the end of each day. Walmart would've discovered the error.
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Old 01-14-2019, 03:09 PM
 
Location: Mount Airy, Maryland
9,991 posts, read 5,470,904 times
Reputation: 15050
Quote:
Originally Posted by LowonLuck View Post
Good grief... kissing on the cheek in many of their cultures is the equivalent of a hand shake in ours. I spend 4 weeks on a cruise ship every year.
I was thinking the same thing. But then again it wasn't my daughter.
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Old Today, 04:45 PM
 
830 posts, read 456,270 times
Reputation: 1322
Quote:
Originally Posted by lchoro View Post
Large stores track inventory and cashier activity at the end of each day. Walmart would've discovered the error.
How would they track it to her register?
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