U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Entertainment and Arts
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
 
Old 03-30-2019, 06:00 PM
 
58 posts, read 19,604 times
Reputation: 97

Advertisements

Does anyone know how to turn on closed captioning in Amazon Prime Video? According to the online help Amazon offers, you are supposed to do a search, then limit the search to films offering cc. However, we find no way of limiting the search. When we select the search button, we just get a lot of movies to scroll through, but no way to limit the search — in any way, not just for cc.

A friend of mine said I should just press the star button on the remote, but our remote has no such button. All the buttons are labeled and none say “cc,”

Amazon Prime help says that films with cc available advertise this fact in the description of the film. However we have looked at about 20 films and none of them show any subtitling at all.

So, what gives? Any ideas?
Reply With Quote Quick reply to this message

 
Old 03-31-2019, 03:24 PM
 
25,283 posts, read 32,277,670 times
Reputation: 30746
Quote:
Originally Posted by Jill_Schramm View Post
Does anyone know how to turn on closed captioning in Amazon Prime Video? According to the online help Amazon offers, you are supposed to do a search, then limit the search to films offering cc. However, we find no way of limiting the search. When we select the search button, we just get a lot of movies to scroll through, but no way to limit the search — in any way, not just for cc.

A friend of mine said I should just press the star button on the remote, but our remote has no such button. All the buttons are labeled and none say “cc,”

Amazon Prime help says that films with cc available advertise this fact in the description of the film. However we have looked at about 20 films and none of them show any subtitling at all.

So, what gives? Any ideas?
There is a setting at the top of the screen on my iPad app.

This is from the Netflix site:


Most Blu-ray players, Smart TVs, and Set-top boxes
To enable or disable subtitles or alternate audio on most Blu-ray players, Smart TVs, and set-top boxes:

Launch the Netflix app.

Select a TV show or movie.

Select Audio & Subtitles from the options panel.

Select your preferred audio or subtitle options.

Press Back to return to the options panel.

Select Play.

On newer Blu-ray players, Smart TVs and set-top boxes, audio and subtitle options can be accessed while a TV show or movie is playing:

Launch the Netflix app.

Select a TV show or movie.

While your TV show or movie is playing, press the Up arrow.

Select the Dialog icon .

NOTE: If the Dialog icon does not appear, press the Down arrow while your TV show or movie is playing to open the audio and subtitle menu.
Select your preferred audio or subtitle options.

NOTE: If you're unable to complete the steps above, your device does not support this feature. If you’ve completed the steps above but subtitles did not turn on or off, please visit Subtitles won't turn on or Subtitles won't turn off.

Last edited by ChessieMom; 03-31-2019 at 03:33 PM..
Reply With Quote Quick reply to this message
 
Old 04-02-2019, 07:20 PM
 
9,009 posts, read 4,545,238 times
Reputation: 31255
OP was asking about Amazon Prime, not Netflix.

It may be different on your device, but when watching something on Amazon Prime on my smart TV, I press the down button. This brings up the overlay that allows me to pause, rewind, fforward ... and over to the right is a small "cc". I press the right arrow a few times to select the "cc", and that's where the options are. You can change the language and the font size.
Reply With Quote Quick reply to this message
 
Old 04-04-2019, 06:22 PM
 
25,283 posts, read 32,277,670 times
Reputation: 30746
Quote:
Originally Posted by hertfordshire View Post
OP was asking about Amazon Prime, not Netflix.

It may be different on your device, but when watching something on Amazon Prime on my smart TV, I press the down button. This brings up the overlay that allows me to pause, rewind, fforward ... and over to the right is a small "cc". I press the right arrow a few times to select the "cc", and that's where the options are. You can change the language and the font size.
Oops!!!! I guess I had Netflix on the brain!!
Reply With Quote Quick reply to this message
 
Old 04-04-2019, 07:32 PM
 
70 posts, read 15,258 times
Reputation: 121
We access Amazon Prime via Roku, so enabling closed captioning or subtitles may be different, but:

The only way I've been able to get CC or subtitles enabled is when you select a movie or tv show and you see various selections at the top of the display over the "Box" that has the show or movie picture inside.

Such as:
Seasons Episodes Cast Subtitles

I use the Roku remote to navigate up and across to highlight and select Subtitles.

Same for movies - above the "Box" showing a picture of the movie there are options to select - if the movie has CC or subtitles it will be listed. So highlight it and select it.

I know of no way to enable/disable CC or subtitles on the fly while watching a movie or tv show on Amazon Prime with my Roku. It has to be done outside of the show as I've described above.
Reply With Quote Quick reply to this message
 
Old Today, 04:32 AM
 
Location: SWFL
22,422 posts, read 18,905,574 times
Reputation: 20360
After whatever you want to watch on Prime comes on your screen, press the screen of your tablet and in the upper right hand corner a "cc" icon will appear if the movie or whatever offers it. Press that icon. It works because I accidentally did it. Good luck.
Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply

Quick Reply
Message:


Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Entertainment and Arts
Follow City-Data.com founder on our Forum or

All times are GMT -6.

© 2005-2019, Advameg, Inc. | Please obey Forum Rules | Terms of Use and Privacy Policy

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 - Top