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Old 01-01-2016, 12:57 PM
 
2,105 posts, read 2,075,839 times
Reputation: 3560

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It's that time of year again, and for those of you who use the amenities of a community, I'd like to know how your community enforces the rules, especially at the pool when the "visitors" show up.

We have a large community pool and we have a problem, especially with the following 4 rules:
  • No glass, no alcohol
  • No ball throwing
  • No floats, boogie boards
  • No children under 12 in the hot tub
This past week, we've had people with beer in bottles at the hot tub (the bottle is the problem), kids throwing footballs in the pool (real footballs, not soft), and boogie boards and large floats. But the most annoying- some kid threw up in the hot tub Wednesday afternoon. The hot tub is now out of commission all weekend because they could not get the licensed contractor to come until Thursday morning and he could not finish disinfect and empty it, refill and add chemicals in one day, so it won't be back until Monday.


The current Board's answer is for whatever resident who is at the pool to tell the person(s) that's not allowed, however most of us do not feel comfortable telling strangers, "Hey, you're not allowed to do that". You don't know what kind of confrontation you're going to get.

So does any one have any suggestions? Do you hire a temporary pool monitor for 2 weeks? Does your clubhouse staff monitor what's going on and walk around every hour? Do they remind people of the rules by e-mail before the upcoming holiday? Or, do you just suck it up and live with it until they go home?

Any suggestions appreciated, love to hear how others have solved this problem (if you have).

Edit: One more thing, there are the required signs posted- no glass, no one under 12 in the hot tub, etc, but they are ignored.

Last edited by macrodome2; 01-01-2016 at 01:33 PM.. Reason: formatting
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Old 01-01-2016, 01:54 PM
 
Location: US
17,885 posts, read 17,752,450 times
Reputation: 13889
Sit in the pool or hot tub naked, that will keep most of the kids and parents away.
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Old 01-01-2016, 03:31 PM
 
Location: DeLand FL
151 posts, read 113,960 times
Reputation: 84
The community I used to live in had a fitness center and a community pool. There is a big sign that says the rules posted at all times, and the week before Memorial Day (or earlier if its pool weather) an email is sent out reminding everyone of the rules. And during the busy season (Memorial Day through Labor Day) there is a security guard who monitors the area.
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Old 01-01-2016, 05:03 PM
 
6,893 posts, read 3,822,810 times
Reputation: 14606
Quote:
Originally Posted by macrodome2 View Post
It's that time of year again, and for those of you who use the amenities of a community, I'd like to know how your community enforces the rules, especially at the pool when the "visitors" show up.


We have a large community pool and we have a problem, especially with the following 4 rules:
  • No glass, no alcohol
  • No ball throwing
  • No floats, boogie boards
  • No children under 12 in the hot tub
This past week, we've had people with beer in bottles at the hot tub (the bottle is the problem), kids throwing footballs in the pool (real footballs, not soft), and boogie boards and large floats. But the most annoying- some kid threw up in the hot tub Wednesday afternoon. The hot tub is now out of commission all weekend because they could not get the licensed contractor to come until Thursday morning and he could not finish disinfect and empty it, refill and add chemicals in one day, so it won't be back until Monday.


The current Board's answer is for whatever resident who is at the pool to tell the person(s) that's not allowed, however most of us do not feel comfortable telling strangers, "Hey, you're not allowed to do that". You don't know what kind of confrontation you're going to get.

So does any one have any suggestions? Do you hire a temporary pool monitor for 2 weeks? Does your clubhouse staff monitor what's going on and walk around every hour? Do they remind people of the rules by e-mail before the upcoming holiday? Or, do you just suck it up and live with it until they go home?

Any suggestions appreciated, love to hear how others have solved this problem (if you have).

Edit: One more thing, there are the required signs posted- no glass, no one under 12 in the hot tub, etc, but they are ignored.

More signs, better signs that list penalties (loss of privileges.) But people must be shown there is some serious reinforcement. Staff gets paid to keep things running smoothly - why wouldn't this be part of their regular tasks?
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Old 01-01-2016, 05:19 PM
 
Location: Lakewood Ranch, FL
5,314 posts, read 8,141,927 times
Reputation: 6377
The unfortunate fact is that a large percentage of the population never reads or follows the rules. Unless there is someone (a security guard, a lifeguard, a maintenance person) who has the authority to call the police if someone refuses to follow the rules (and unless the association is willing to press charges for trespassing), there's just not going to ever be 100% compliance. I think you have to keep on the management company to find a solution but don't be surprised if it costs everyone more money.
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Old 01-01-2016, 07:39 PM
 
Location: Sarasota FL
6,851 posts, read 9,248,456 times
Reputation: 6563
When a pool has a sign that says 'no glass', I wonder what the person carrying a glass container is thinking as to why that sign is posted.
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