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Old 09-15-2018, 08:44 AM
 
64 posts, read 213,842 times
Reputation: 26

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Back in late April 2018, my wife and I went on vacation down in the Destin area. We went through some tolls and I confirmed with the lady at the tollbooth that you don't pay at that time, instead there is a camera that takes a shot of your license plate and will send you a bill to the address your license plates are registered at to pay the tolls.

We live in Tennessee and our plates/registration address has never changed since that time. Yet, we still haven't received anything about paying these tolls. It's not a huge amount I don't believe, I'm just confused what happened? Should I be worried and what should I do?

Thanks.
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Old 09-15-2018, 08:51 AM
 
12,016 posts, read 12,746,342 times
Reputation: 13420
No don't worry sunpass had system errors and they were backed up a few months.

https://www.tampabay.com/news/busine...ing-_169961974
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Old 09-15-2018, 01:48 PM
 
64 posts, read 213,842 times
Reputation: 26
Thanks, I had no idea. So I should still be expecting a bill soon in the mail?
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Old 09-15-2018, 02:08 PM
 
Location: SW Florida
1,217 posts, read 1,224,996 times
Reputation: 2027
Quote:
Originally Posted by jagsfan05 View Post
Thanks, I had no idea. So I should still be expecting a bill soon in the mail?
They will get to you, or, just send me the money and I'll take care of it for you.
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Old 09-15-2018, 02:11 PM
 
24,396 posts, read 26,932,004 times
Reputation: 19962
Expect being sent to prison next time crossing state lines! Deep cavity searches as well!



If you are worried, you can just call or email them.
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Old 09-15-2018, 02:21 PM
 
64 posts, read 213,842 times
Reputation: 26
Quote:
Originally Posted by bmw335xi View Post
Expect being sent to prison next time crossing state lines! Deep cavity searches as well!



If you are worried, you can just call or email them.
Was that a sad attempt at humor? Because it wasn't funny.
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Old 09-15-2018, 03:09 PM
 
24,396 posts, read 26,932,004 times
Reputation: 19962
Quote:
Originally Posted by jagsfan05 View Post
Was that a sad attempt at humor? Because it wasn't funny.
Ok since you have no sense of humor... if you are worried, try calling them and state your plate number and ask do I owe anything because I never received a bill,
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Old 09-20-2018, 12:46 PM
 
3,217 posts, read 2,425,895 times
Reputation: 6328
Quote:
Originally Posted by jagsfan05 View Post
Back in late April 2018, my wife and I went on vacation down in the Destin area. We went through some tolls and I confirmed with the lady at the tollbooth that you don't pay at that time, instead there is a camera that takes a shot of your license plate and will send you a bill to the address your license plates are registered at to pay the tolls.

We live in Tennessee and our plates/registration address has never changed since that time. Yet, we still haven't received anything about paying these tolls. It's not a huge amount I don't believe, I'm just confused what happened? Should I be worried and what should I do?

Thanks.
Don't worry about it, you will get a bill eventually unless you are lucky and the screw up with the Sunpass system lets you off.
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Old 09-20-2018, 01:02 PM
 
5,423 posts, read 3,482,156 times
Reputation: 9089
Maybe you can create an account with Sunpass/Epass and link your license plate number to it? I just signed onto my account this week and had about 7 tolls that were "backlogged" and I choose the option to pay it from the amount sitting in my account balance.

https://epass.cfxway.com/EpassWeb/Account/Login
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Old 09-20-2018, 02:21 PM
 
Location: Tampa
1,276 posts, read 1,088,178 times
Reputation: 1285
They are going to charge some ridiculous admin fee by the way.
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