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Yeah, the Pizza Hut in our area sucks. There product has really gone downhill. I think they switched to frozen dough and that would help explain the blandcardboard-like pizza crust. We never order from there anymore.
The best thing you could've done is called them back and told them what you didn't like about your pizza (but don't be a total jerk about it to them!), and they'll offfer to either remake you a new one or give you some sort of credit towards your next order. Don't bother complaining after the fact (like calling them 3 days later); at that point there's nothing they'll do. I worked in the pizza industry a few years back for quite some time and this is pretty standard procedure anywhere.
I'm trying to be shocked; trying to find the outrage....it's just not happening.
I mean, what did you expect?
"America's Favorite" pizza. That's their slogan, think about it. What do you have to do to become America's favorite? Appeal to the lowest common denominator. It's exactly like going to WalMart.
Know what I did Friday for dinner? Made my own pizzas.
3 cups of flour, salt, to taste. Put some yeast in a cup of warm water with a squirt of honey and stir. Wait 10 minutes then pour it in the flour. Mix it up, knead it for half an hour, until the dough develops a smooth skin. I divided it into 3 balls, tossed 'em with some olive oil just to coat so they wouldn't dry out, and left them on top of the oven where it's warm, because I was pre-heating it to 500.
While my dough was rising and oven pre-heating, I fried up a few strips of bacon. I cut some green pepper, mushrooms and red onion really thin. I like my toppings cut thin because they release water when they cook, big chunks leave puddles. I shredded a block of lowfat mozzarella. Sauce was a can of diced tomatoes hit with a stick blender.
That all took about 20 minutes. The dough hadn't quite risen enough, but I was hungry. Flattened the dough balls and just rolled 'em out to about 11". Mine got everything. Daughter just wanted bacon. Wife wanted light cheese, no red onion.
I use corn meal to keep them sliding on my pizza peel. I was using my brand new Cuisinart "brick" toaster oven, and I was anxious to see how it would perform. That's when I found out the pizza peel was too wide for the oven. Oops. Made a quick and dirty peel out of a piece of cardboard. Each pizza took about 10 minutes. I could have done it faster in my regular oven, but the Cuisinart I just got this week and really wanted to kick the tires.
Total time invested? Eh, call it an hour and a half. I could have done it in an hour in the regular oven.
Total cost? I'd be shocked if the ingredients ran over $10.
Wife said it was one of her favorites yet, and I make a lot of pizzas.
Is there anyone reading this that couldn't do the exact same thing? Sure it takes a little longer, and there's the cleanup - big deal, make it a family thing. The hardest part is kneading the dough - I don't have a stand mixer.
It doesn't surprise me in the least that a chain pizza would be dreadful. I am so grateful to live in an area where we don't have to buy chain pizza. I just wouldn't do it. There are authentic pizza restaurants on nearly every street corner in my area that make their pizza fresh.
There are very few chain restaurants I'll eat at anymore and the pizza joints are on the top of my list. The places here that offer really good pizza are family owned and they are few. I've only found one NY style pizza joint and they shut down.
Even in small town Western KY we have a couple real pizza joints. We have all the standard chain pizza joints as well and I have to truly say that Domino's and Pizza Hut have gone down the drain. I remember back in the 80's, there would be a waiting list to get a table in Pizza Hut on a saturday night. We went there a month or so ago and there was only one other couple in the entire restaurant. The P'Zone I ordered almost made me vomit it was so bad.
The best chain pizza (here anyway) has to be Papa John's...hand's down.
Feel your pain-as an East Coaster with great piza places to order from-here the choices are slim. Dominos to me-just give me cardboard w/sauce! We now do papa Murphy's pick up and bake, thin crust and it's not bad. We make up for it when we go back to NJ.
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