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Old 01-11-2010, 01:57 PM
 
Location: The Woodlands Tamarac, FL
154 posts, read 526,632 times
Reputation: 81

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Hi, we just moved into a new home and am looking for someone in the area to service this new generator that came with the home. It's huge and it has a 100 gallon tank. It has worked before but I heard that these things need to be serviced a couple times a year.
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Old 01-11-2010, 04:24 PM
 
Location: S.E. Florida
392 posts, read 1,205,582 times
Reputation: 155
Give this company a call........ www.totalpowerprofessionals.com

Derek Sieder is the company president.

I called them just last week for a generator quote for our company.... I recieved a call back within 15 minutes after leaving a message. We had an appointment set-up for a certain time and they were on time. You don't get that too often from companies here in South Florida

They seem very professional......
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Old 01-11-2010, 05:50 PM
 
Location: The Woodlands Tamarac, FL
154 posts, read 526,632 times
Reputation: 81
Thanks so much! I will. Can you please give me their base hourly rate to come out and service your generator?

Thank you.
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Old 01-12-2010, 08:14 AM
 
1 posts, read 2,890 times
Reputation: 15
Good morning,

My name is Jenna and I am a customer service representative for Generac Power Systems. I would also like to recommend a couple of servicers that we have right in your area of Fort Lauderdale. Any of these servicers would be able to come out and service your generator for you. I do not know what they charge per hour, but I am certain they would share that with you over the phone ahead of time. The closest servicing dealers we have in your area are:

Dealer: KPB SERVICES, CO
Address: 2117 N DIXIE HWY
FT. LAUDERDALE, FL 33305
Phone: 954-566-6898
Fax: 954-566-6820
Distance: 2 mi

Dealer: IDEAL GENERATORS, INC.
Address: 263 N.E. 32ND COURT
OAKLAND PARK, FL 33334
Phone: 954-605-6981
Fax: 954-561-2444
Distance: 4 mi

Dealer: EMPOWER GENERATORS INC.
Address: 364 SW 4th Ct.
DANIA BEACH, FL 33004
Phone: 305-654-0005
Fax: 786-228-8449
Distance: 5 mi

If we can be of any further assistance in the meantime, please feel free to contact us directly and we would be happy to assist you. Our contact number is 1-888-436-3722, ext 5381. We are in the office Monday thru Friday, from 7am-6pm central time.

Thank you and have a great day,

Jenna Allen
Customer Support Representative
Generac Power Systems
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Old 01-12-2010, 09:20 AM
 
Location: The Woodlands Tamarac, FL
154 posts, read 526,632 times
Reputation: 81
Jenna,

Thank you so much for writing! I had no idea where to turn or to even contact Generac. I will contact one of your dealers.
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Old 05-24-2015, 04:24 PM
 
1 posts, read 897 times
Reputation: 10
Hi Jenna, we have a 16000k unit that is about 10-12 years old. It excercises once a week, or at least it has til now. Today, nothing just flashing lights.....have you a competent repair facility in key largo (33037)? Thanks in advance for your help. Richard Beckmann
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Old 05-29-2015, 03:28 PM
 
15,417 posts, read 18,621,355 times
Reputation: 25386
Don't get too into repairing these units.......you can find them online brand new for $2500-3,000 as long has a hurricane isn't bearing down on the area! I have a 11 year old one and I will just replace it before I dump any big money in it.
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