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Old 04-11-2017, 09:50 AM
 
1,139 posts, read 670,973 times
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I was looking for a nice compact folding ultra lightweight ladder. Amazon only had it for $126 but only for Prime members. Knowing that sometimes Amazon doesn't have the best price, I did a Google Search and found out Walmart had it for $126 too. Bought it from Walmart and selected FREE DELIVERY to a nearby store. Now this is way better than Amazon, because if you buy Amazon and don't like the stuff you buy, shipping it back is such a hassle! But buying from Walmart, I can test the ladder in store and return it the same moment, too. But I did have to pay for it online. Amazon now has State Taxes everywhere too, right? So now, I actually think it could be more advantageous to shop from Walmart.com !!!

Comments? Have you done this too?
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Old 04-11-2017, 10:00 AM
 
1,156 posts, read 2,289,813 times
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long time fan- I know shipping is usually $5.99 for an order less than $50.00 so I'm wondering why I got free shipping on a garbage can and a bag of trail mix for a total of around $10.00 ? must have been a glitch - but I use Walmart quite often for gifts for the grandkids and such.

Like you and your ladder my bother had to buy some wheelchair ramps that didn't work out- SO much easier (and cheaper) to just return to the store than mailing back to a specialty company.
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Old 04-11-2017, 10:01 AM
 
12,639 posts, read 12,071,712 times
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Many stores do this that have brick&mortar locations. You can order online, but return without the shipping costs to the physical location.

Amazon itself often has frequent free shipping/return deals, or products eligible for free shipping/return if ordering a certain dollar amount (I forget the number).

Other free shipping/returns depends on the vendor.
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Old 04-11-2017, 10:19 AM
 
1,139 posts, read 670,973 times
Reputation: 689
Actually, I have never returned a product from Amazon, because I don't know that process!
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Old 04-12-2017, 07:54 AM
 
Location: San Francisco Bay Area
11,409 posts, read 13,955,986 times
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I ordered an iPad Mini from Walmart.com over the holidays, and the website database lost track of the item. It claimed to be able to provide delivery within 2 days and the status was not updated after 7 days. I tried to inquire on the status of item, but never received a reply. I canceled my order. What a joke.

Walmart.com has been a big "FAIL" for me so far.

I've been ordering from Amazon since 1999 and this has never happened.
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Old 04-12-2017, 08:04 AM
 
4,328 posts, read 4,426,600 times
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Quote:
Originally Posted by JTE1969 View Post
I was looking for a nice compact folding ultra lightweight ladder. Amazon only had it for $126 but only for Prime members. Knowing that sometimes Amazon doesn't have the best price, I did a Google Search and found out Walmart had it for $126 too. Bought it from Walmart and selected FREE DELIVERY to a nearby store. Now this is way better than Amazon, because if you buy Amazon and don't like the stuff you buy, shipping it back is such a hassle! But buying from Walmart, I can test the ladder in store and return it the same moment, too. But I did have to pay for it online. Amazon now has State Taxes everywhere too, right? So now, I actually think it could be more advantageous to shop from Walmart.com !!!

Comments? Have you done this too?
I'm surprised it didn't qualify for the free 2 day ship to home. I thought they supposedly have 1 million items that qualify for free 2 day ship to home if you spend over $35 now. It looks like they also just announced a discount if you choose to ship it to the store and pick it up.
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Old 04-12-2017, 08:28 AM
 
1,688 posts, read 1,477,579 times
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Walmart is ok. Shopping & browsing online is not as smooth as amazon but its not bad either. Historically, walmart shipping has been really slow. I also noticed that some items had a very long wait time. This is deal breaker for me personally and thats where amazon has an edge...
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Old 04-12-2017, 08:35 AM
 
4,328 posts, read 4,426,600 times
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Quote:
Originally Posted by TexasTony View Post
Walmart is ok. Shopping & browsing online is not as smooth as amazon but its not bad either. Historically, walmart shipping has been really slow. I also noticed that some items had a very long wait time. This is deal breaker for me personally and thats where amazon has an edge...
I wonder if it improves now that the Jet guy is at the helm. He was from Amazon and decided to leave to found Jet, so he is likely pushing for very similar level of customer service.
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Old 04-12-2017, 08:38 AM
 
1,688 posts, read 1,477,579 times
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Quote:
Originally Posted by mizzourah2006 View Post
I wonder if it improves now that the Jet guy is at the helm. He was from Amazon and decided to leave to found Jet, so he is likely pushing for very similar level of customer service.
I hope so. Amazon prob shut down his eCommerce store that they acquired from him earlier.
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Old 04-12-2017, 08:51 AM
 
Location: Mid-Atlantic
22,706 posts, read 21,750,727 times
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Could you have returned it at a store if it had been shipped to the house?
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