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Old 07-23-2013, 09:05 PM
 
634 posts, read 1,381,225 times
Reputation: 171

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I am kind of torn on which one to go with: (UHaul Truck + Car Carrier) or (Penske Truck + Car Carrier).

I need to cancel the reservation on one of them within next 2 days.

Advantages I see with UHaul are

1. They seem more helpful in loading and unloading to make sure that Car is strapped and towed by the
truck safely. I believe they charge $20 for loading the car into car carrier and connected to truck and
similarly $10 for unloading. I don't get that comfort with Penske
2. The work timings for Sunday appears to be until 5 PM as opposed to 1 PM for Penske.

Advantages I see with Penske are

1. Cheaper Total Rent Cost
2. Unlimited miles compared to limited miles from UHaul
3. 6 days rent Vs. 5 day rental by UHaul
4. Cheaper Insurance Cost
5. 16 foot Truck Vs. 14 foot truck at a lower cost

Please advice which one I can choose UHaul or Penske?

Would it makes sense to negotiate with UHaul on the cost, miles, days for rent and Insurance by providing the Penske's quotation at the time of Rental.

What are your experience in loading and unloading car in the car carrier towed by the truck with UHaul Vs. Penske?

Please advice.
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Old 07-24-2013, 09:48 AM
 
2,482 posts, read 4,972,418 times
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Penske equipment is more reliable than U-haul. I have had nothing but bad luck with U-Haul and refuse to ever use them again even in a situation where they are cheaper. However, in this case you are saving money using them. Go with Penske.
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Old 07-24-2013, 10:44 AM
 
634 posts, read 1,381,225 times
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Only issue I thought have with Penske is if I get help to load/unload the vehicle safely and securely.

Also had prior success earlier using UHaul Trailer towed by my Car twice before.

However, the Penske person who took the order mentioned me to call half hour before so that there is a necessary person is there to help load the car.

Thanks!
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Old 07-24-2013, 10:57 AM
 
10,742 posts, read 9,747,672 times
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Quote:
Originally Posted by Ankhharu View Post
Penske equipment is more reliable than U-haul. I have had nothing but bad luck with U-Haul and refuse to ever use them again even in a situation where they are cheaper. However, in this case you are saving money using them. Go with Penske.
Ditto!!!
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Old 07-24-2013, 11:46 AM
 
Location: Manassas, VA
1,559 posts, read 3,259,554 times
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I would go with Penske and I have used Penske and Uhaul (not for towing though). I see at least one uhaul broken down on the interstate once a week....never see a Penske.
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Old 07-24-2013, 09:12 PM
 
Location: southern born and southern bred
12,478 posts, read 15,289,417 times
Reputation: 19530
Quote:
Originally Posted by Ankhharu View Post
Penske equipment is more reliable than U-haul. I have had nothing but bad luck with U-Haul and refuse to ever use them again even in a situation where they are cheaper. However, in this case you are saving money using them. Go with Penske.
Quote:
Originally Posted by katie45 View Post
Ditto!!!
Quote:
Originally Posted by vermonter16 View Post
I would go with Penske and I have used Penske and Uhaul (not for towing though). I see at least one uhaul broken down on the interstate once a week....never see a Penske.

U-Haul is not worth it even for free. Trucks are not maintained, are old and break down more often than not.
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Old 07-25-2013, 09:08 AM
 
634 posts, read 1,381,225 times
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I see all these good comments for Penske.

I still feel the Penske's customer service is not good. I again went to Penske facility and asked them if they can help with loading the car. They said, As per the company rules, they will give instructions and watch. But I have to load the car, strap it etc.,

If they can give instructions and watch, why can't they do it by themselves. I am willing to pay even additional $ for help with loading. But they say they wont do it.

Since, I have not done this by myself, I don't want to take a risk it and I am planning to go with U-Haul just because they are giving assurance that they will take care of loading the car.
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Old 07-25-2013, 12:02 PM
 
Location: Manassas, VA
1,559 posts, read 3,259,554 times
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I think it is a liability issue and that's why Penske cannot physically load your car for you. If something was to happen - you would then hold Penske liable. Not sure how UHaul is getting away with it.
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Old 07-25-2013, 01:24 PM
 
2,482 posts, read 4,972,418 times
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Quote:
Originally Posted by vermonter16 View Post
I think it is a liability issue and that's why Penske cannot physically load your car for you. If something was to happen - you would then hold Penske liable. Not sure how UHaul is getting away with it.
I was thinking the same thing. They probably have some waiver he'll be required to sign, releasing them from liability.
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Old 07-25-2013, 02:30 PM
 
Location: Finally escaped The People's Republic of California
11,120 posts, read 7,688,449 times
Reputation: 6236
Go with Penske, and call a tow yard to see if they will load your cAr for the call out fee
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