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Old 07-04-2016, 02:15 PM
Location: Southwest Washington State
21,484 posts, read 14,124,473 times
Reputation: 29960


You aren't so much choosing a national company, but a local franchise of a national company. You want the best local company, with a good track record, and a clean BBB listing. Also, check Angie's list for complaints and resolutions.

The mover is only as as good as the people who own and run the local operation. And they are the ones who will ship your things to you in a timely manner--or not. We got a guarantee when we moved. They agreed they would get our stuff within two weeks of our requesting it, or pay a fee. They did that, just barely. They were definitely incentivized to do so.
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Old 07-05-2016, 03:23 PM
Location: somewhere
198 posts, read 147,566 times
Reputation: 169
Originally Posted by howard555 View Post
Suppose you are selling a car. You place your ad in the local paper and give your phone number. When Joe Jones calls and wants to see your car you give him your address. He comes out and takes it around the block for a spin, or may ask you to let his mechanic look it over.

Joe Jones from the newspaper is no different than Joe Jones from Craigslist.

Both ways you are going to have to give your name, address, and phone. Or you won't sell your car. Or in this case get your furniture loaded for the trip across country.

There are ways to know a good CL reply from others.
i know.....never had problem with CL...and just sold used furniture...it is just the negative stuff that you hear......now also affecting airbnb.....which I have also used and really liked.....bad people spoil for the decent, normal people.
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Old 07-06-2016, 08:13 AM
2,660 posts, read 1,509,046 times
Reputation: 2563
Here's something that we did that few other people do. We used DOT resources.

You start here: https://www.fmcsa.dot.gov/protect-your-move

Most importantly, check the complaint history through this page: https://ai.fmcsa.dot.gov/hhg/search.asp. Find your mover, then look for the link "Safety Rating Data".

One key thing to be aware of is that many of the nationally known names, like Mayflower, have local agents that do the packing, but bid out the actual moving, including loading, driving and unloading to independent contractors. This means quality control is limited, and quality more spotty.

We ultimately used a local company licensed for interstate, that used their own truck and own employees to make a move from DC to NH last month. Went very well at a competitive price, with no surprises in the end - came in right at the estimate even though it was not a binding estimate.
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Old 07-08-2016, 09:45 AM
Location: somewhere
198 posts, read 147,566 times
Reputation: 169
Thank you for that info BigBear99........
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