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Old 12-22-2018, 03:10 PM
 
Location: Albuquerque
1,703 posts, read 2,564,948 times
Reputation: 1080

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My mover lost a box of clothing when I moved this past summer. I think the best I can get is 60 cents on the pound so maybe I'll get, what, $30 if I'm lucky. I've pretty much replaced what he lost anyway.
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Old 12-22-2018, 07:38 PM
 
Location: Norwood, Massachusetts
1,752 posts, read 3,733,341 times
Reputation: 2989
Doubtful. First, did you sign off on what was delivered or note that the box was missing? Our movers lost a mattress, a toolbox and at lease one more box with our cooking knives and other kitchen things. We missed ther mattress right away and so didn't sign off on having recent=ved it. It was expensive so worth filing a claim but it was a massive pain and we ended up negotiating a payment of about 1/2 the original cost. We never got anything for the other items since we didn't realize they were missing until we had unpacked and they weren't there.
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Old 12-23-2018, 11:13 AM
 
Location: Albuquerque
1,703 posts, read 2,564,948 times
Reputation: 1080
Quote:
Originally Posted by CrowGirl View Post
Doubtful. First, did you sign off on what was delivered or note that the box was missing? Our movers lost a mattress, a toolbox and at lease one more box with our cooking knives and other kitchen things. We missed ther mattress right away and so didn't sign off on having recent=ved it. It was expensive so worth filing a claim but it was a massive pain and we ended up negotiating a payment of about 1/2 the original cost. We never got anything for the other items since we didn't realize they were missing until we had unpacked and they weren't there.
I signed off. They were in a hurry to continue West and we didn't have much. Sounds like your mover wasn't any better than mine. FYI we had to spend 28 days in a hotel but that WAS in the contract.
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Old 12-24-2018, 09:29 AM
 
Location: North Dakota
7,657 posts, read 8,935,925 times
Reputation: 10907
It's rarely worth the effort to make a claim on anything. Plus if you can afford the small fortune it costs to move you can replace a $30 box of clothes.
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Old 12-28-2018, 01:15 PM
 
741 posts, read 387,223 times
Reputation: 3444
I’d file the claim. Any moving company that loses boxes should pay for them, even if its only $30. I’d use legitimate full replacement value prices to determine the claim. I’d make it my personal mission to make them pay whatever I could possibly get. I’d write letters to a corporate office if there was one. If negotiation and letters to corporate didn’t work, I’d threaten to report them to the BBB, threaten bad reviews on every website possible, and even threaten to go to a news station with the story. I’m tenacious that way. But not everyone wants to go through that kind of escalating effort. For me, it would be the principle.

In the future, never sign the release of liability until you’ve counted your boxes and checked your furniture. The best way to do this is to number the boxes and create an inventory list that you can check once you reach your destination.
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Old 12-28-2018, 04:42 PM
 
2,717 posts, read 1,749,331 times
Reputation: 3313
Quote:
Originally Posted by FairMindedLL View Post
Id file the claim. Any moving company that loses boxes should pay for them, even if its only $30. Id use legitimate full replacement value prices to determine the claim. Id make it my personal mission to make them pay whatever I could possibly get. Id write letters to a corporate office if there was one. If negotiation and letters to corporate didnt work, Id threaten to report them to the BBB, threaten bad reviews on every website possible, and even threaten to go to a news station with the story. Im tenacious that way. But not everyone wants to go through that kind of escalating effort. For me, it would be the principle.

In the future, never sign the release of liability until youve counted your boxes and checked your furniture. The best way to do this is to number the boxes and create an inventory list that you can check once you reach your destination.
Great idea on numbering the boxes. Well be moving in the coming months and Ill do that.

Thank you.
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Old 12-28-2018, 05:37 PM
 
Location: Minnesota
2,022 posts, read 820,965 times
Reputation: 3571
I here about people moving and a box or two and some miscellaneous piece of furniture missing. How can that happen? It doesn't jump off the truck and run away. Do they put multiple families stuff on those huge moving semi's and getting mixed up with other people's stuff? I would rent a uhaul for my more precious stuff and not let those big movers touch it. I really would like to hear how they explain your stuff "missing". Or get a pod and put my own lock/seal on it to make it tamper proof.
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Old 12-28-2018, 05:50 PM
 
Location: Norwood, Massachusetts
1,752 posts, read 3,733,341 times
Reputation: 2989
Quote:
Originally Posted by Izzie1213 View Post
I here about people moving and a box or two and some miscellaneous piece of furniture missing. How can that happen? It doesn't jump off the truck and run away. Do they put multiple families stuff on those huge moving semi's and getting mixed up with other people's stuff? I would rent a uhaul for my more precious stuff and not let those big movers touch it. I really would like to hear how they explain your stuff "missing". Or get a pod and put my own lock/seal on it to make it tamper proof.
Yes, with longer distance moves there are multiple families' stuff on the truck. In our case there was an added issue that the person who was driving our stuff was delayed due to some traffic issue somewhere so the moving company packed all of our stuff in one truck, unloaded it in a warehouse, and then loaded it on the final truck. The mattress for sure was left in the warehouse - they figured that out. It was more cost effective for them to pay us than ship the mattress by itself.
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