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Old 01-16-2009, 12:32 PM
 
Location: West Cobb County, GA (Atlanta metro)
9,188 posts, read 30,233,410 times
Reputation: 5131

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Quote:
Originally Posted by th3vault View Post
with Circuit City gone, CompUSA greatly reduced and most smaller electronics stores going out of business....... Best Buy is going to have a virtual monopoly in some markets.
Circuit City wasted an incredible amount of money before deciding to close. Closing out the stores from a major market like Atlanta (5 million+ metro population) isn't something you do overnight, yet, they were opening new stores almost up until the last minute. Just up the road from me they built a brand new one from scratch and opened it barely more than six months ago. They surely knew even then what was coming, yet kept spending the money. Dumb.

Yes, Best Buy is racking it in due to this. The one close to the new store up the road saw an almost immediate doubling of sales once CC shut down. Another much smaller chain in our area is hhgregg. They were more known for TVs and Appliances than anything else and had a small selection of other items, and didn't even sell computers at all. Last week I stopped by one and now they have a full row of laptops, and have slightly increased their selection of cameras and camcorders, so they're apparently taking advantage of Circuit City's failings as well.

Don't expect to find the deal of a lifetime for those in markets where they're about to close now, either. Here, they started out by raising prices on some items by as much as 30%, then offering "10-20% off" sales. Over time the sale increased, but on stuff like digital cameras and camcorders, we never saw more than a 40% discount, and again, that was after they marked the stuff up higher than any other stores were selling the same things for. They also put a "all sales final" clause in the transaction, too. If anything is wrong, you can't even swap it out for another at the store - you deal with the product manufacturer. In other words, even the closings very much had a, "we really don't give a damn anymore" feel to them.
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Old 01-16-2009, 12:46 PM
 
Location: East Tennessee and Atlanta
3,667 posts, read 8,773,741 times
Reputation: 2503
Quote:
Originally Posted by atlantagreg30127 View Post
A very interesting story today (sad, but surprising)...

Recently here in Atlanta, they closed all Circuit City stores, but chose to keep many more of them open in other market areas. Today though it appears the remaining 500+ stores will be liquidated in the U.S.. Over 30,000 people are employed at these stores.

Story: Circuit City to liquidate remaining US stores - Yahoo! News (http://news.yahoo.com/s/ap/20090116/ap_on_bi_ge/circuit_city_bankruptcy - broken link)
During times like these, I'm glad my city of Stamford, CT (pop 122k) doesn't have many chain stores. We don't have a Best Buy or Circuit City. For that matter, we don't have a Wal-Mart, Kohl's, Lowes, Home Depot, or BJ's/Costco. Big-boxes are located in nearby Norwalk--about 10-12 miles away.
We still have many mom-and-pop shops, thanks to strict zoning and regulations on big box stores. Most all big box has to be downtown, and lack of available space limits national franchises. I love it! Cuts down on the tacky muck.
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Old 01-16-2009, 12:49 PM
 
Location: East Tennessee and Atlanta
3,667 posts, read 8,773,741 times
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Quote:
Originally Posted by ScranBarre View Post
As a fellow associate at a big-box retailer I stopped patronizing Circuit City when I learned of them laying off their experienced sales fleet to lower their payroll expenditures by replacing them with inexperienced entry-level associates. There's a BIG difference between retailers like Circuit City/Best Buy or Lowe's Home/Depot and places like Wal-Mart/Target. People who patronize electronics or home improvement retailers almost ALWAYS need special assistance whereas those sauntering into Wal-Mart get what they pay for in terms of quality of service and know this beforehand. You need to PAY to retain your experienced sales fleet, and, in turn, they'll drive MORE SALES by creating customer loyalty. I've been with Lowe's for four years. They can lay me off at any moment to replace me with a runny-nosed teenager, but the customer commendations and sales I've earned thus far will go by the wayside. Circuit City reaps what it sowed. Good riddance! I will continue to boycott Wal-Mart as well hoping that they collapse just as Circuit City did. I'll patronize employers who generally CARE about their employees---Target, Best Buy, Lowe's, Wegman's---and shun the undesirables---Circuit City, Wal-Mart, Home Depot.
EXCELLENT post, scranbarre! I agree completely. Well said.
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Old 01-16-2009, 01:08 PM
 
Location: New York City
4,036 posts, read 8,939,859 times
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Quote:
Originally Posted by atlantagreg30127 View Post
A very interesting story today (sad, but surprising)...
They have been in a bad way for YEARS. It's sad for the employees but it's not surprising. It's even sadder for all of the small businesses that they pushed out of the market over the years.
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Old 01-16-2009, 02:07 PM
 
Location: Kentucky
2,927 posts, read 7,574,929 times
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Best Buy was always better at everything compared to Circuit City.
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Old 01-16-2009, 02:17 PM
 
Location: Chicagoland
4,028 posts, read 6,397,936 times
Reputation: 1305
Quote:
Originally Posted by InLondon View Post
Best Buy was always better at everything compared to Circuit City.
I really believe that at Circuit City they were much nicer. They asked once and didn't stalk you like Best Buy. I know people who have worked at Best Buy and they were told to ask every customer at least twice if they needed help. That gets annoying, then they watch you while you shop.

Circuit City had, better prices, better customer service (returns and people working the floor). Best Buy only has a better selection and bigger stores.
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Old 01-16-2009, 03:12 PM
CNI
 
194 posts, read 521,663 times
Reputation: 63
1st, I'm probably a bit biased because Circuit City is locally based/headquartered here in Richmond, VA.
However, as someone noted in a previous post, this may be a sign that this business model and the electronics retailing industry may be entering its last years of viability.
Who knows for sure?
If I were Best Buy, however, I wouldn't be celebrating too much but instead I'd be concerned about my own future. They've already shown signs that they are also under pressure.
As a consumer and manufacturer, it's rarely a good thing to see competition reduced. Consumers may pay higher prices and manufacturers may see BB shrink their profit by dictating lower costs (similar to the concerns toy manufacturers had when Toys R Us was put on the ropes by WalMart).
If manufacturers see reduced profit then people may be layed off.
A few decades ago another local Richmond company that helped pioneer "catalog showroom" retail stores bit the dust, in part, due to pressure from a strong competitor, Service Merchandise. Not many years later Service Merchandise also fell victim to decreased consumer demand for the catalog showroom concept and saw its business decline.
Time will tell regarding Best Buy.
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Old 01-16-2009, 04:31 PM
 
Location: middle of everywhere
1,846 posts, read 3,770,168 times
Reputation: 1857
They JUST opened a brand new store some months ago in Brooklyn. What were they thinking? They had to know they were hanging on by a thread.
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Old 01-16-2009, 05:24 PM
 
25,449 posts, read 10,443,721 times
Reputation: 25243
Quote:
Originally Posted by Glitterific View Post
They JUST opened a brand new store some months ago in Brooklyn. What were they thinking? They had to know they were hanging on by a thread.
They did the same thing in Sarasota, FL not 3-4 months ago. I don't know if they thought that as going to boom business or what.

Circuit City use to be a good store, USE to be. Lately there costumer service, employees and all went down the drain. I stopped going there because of that reason, nobody knew anything. Best Buy is the better store, and this was bound to happen, economy or no economy. CC was just a sorry excuse for a store and Best Buy was stepping on them like ants. Not surprising at ALL.

Good Riddance Circuit City.
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Old 01-16-2009, 05:37 PM
 
3,628 posts, read 9,212,811 times
Reputation: 2013
Quote:
Originally Posted by Suncoast Guy View Post
They did the same thing in Sarasota, FL not 3-4 months ago. I don't know if they thought that as going to boom business or what.

Circuit City use to be a good store, USE to be. Lately there costumer service, employees and all went down the drain. I stopped going there because of that reason, nobody knew anything. Best Buy is the better store, and this was bound to happen, economy or no economy. CC was just a sorry excuse for a store and Best Buy was stepping on them like ants. Not surprising at ALL.

Good Riddance Circuit City.
And Spring Hill Tennessee, too. terrible.
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