Quote:
Originally Posted by Roma
California has the best customer service. Texas has the worst.
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I have to assume you've had limited experience with each state because I've lived in California for 30 years and Texas for 17. That's a lot of experience of each, and based on this extensive experience I cannot comprehend your comments. I can't deny that you're saying what's true about your experiences, I just question how extensive they've been.
Also, are you someone who might be treated differently based on race, disability, or some other factor that I wouldn't notice as a member of the "privileged class" of society? (i.e., as a straight white male I have it easier than most, and I cannot directly experience racism or prejudice against short people, gays, people in wheelchairs, etc.)
I would have listed Texas as number 6 in customer service and friendliness on my list.
But there are cultural differences between Texas and California that are a matter of preference rather than fact. The pace of things is slower here in TX. For example, a friend from Newport Beach complained to me at the first restaurant we went to because our waitress was chatting with us and being friendly. My friend just wanted his order to be processed quickly and he had no interest in casual friendly banter.
Thus, for him the service here is worse, for me it's better because I love the friendliness and the less-hurried lifestyle. This is one of the main reasons I worry about all the wealthy Californians who are moving to Austin. Will they be impatient and demanding? Will they Californicate Austin? It's not a question of which style of customer service is better or worse, it's a question of local customs and preferences. I believe in preserving what makes each place unique rather than forcing uniform standards on every location. It's bad enough that chain stores have taken over much of the country and mass media has helped to homogenize us. We need to preserve the local flavor of every location as much as possible.
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