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Old 05-30-2007, 08:53 AM
 
Location: VA
786 posts, read 4,318,512 times
Reputation: 1107

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I just got back from a LONG trip to the Midwestern United States. We drove all over the place and interacted with hundreds of people in a wide variety of service and retail jobs. I was impressed how friendly everyone was, especially in suburban areas.

Here in the greater Washington DC area, I feel a chill when I interact with people. They are rushed, cold, unfriendly, unhelpful and distant in many cases. Of course there are exceptions. I get use to being on the defensive with when I interact with service people and expect them to treat me rudely, so I am not surprised.

During my long car trips to the heartland of America, I am so happy to be smiled at and treated with respect. It gives me a warm feeling and makes me be more friendly myself.

In what State do you think the customer service people are the best?
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Old 05-30-2007, 09:08 AM
 
Location: The Bay State
331 posts, read 1,482,776 times
Reputation: 196
Quote:
Originally Posted by Dingler View Post
In what State do you think the customer service people are the best?
Rajasthan . . . Punjab . . . Gujarat . . . Delhi . . .
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Old 05-30-2007, 09:21 AM
 
Location: Phoenix metro
20,005 posts, read 69,384,130 times
Reputation: 10114
Quote:
Originally Posted by Vagus View Post
Rajasthan . . . Punjab . . . Gujarat . . . Delhi . . .


Yeah, pretty much. Sad, isnt it???


Back on topic, I dont really know which state has the best CS. Ive never had a problem here in IL, but then again Im almost positive I wasnt talking to anyone in the country. Glad you enjoyed your trip in these parts.
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Old 05-30-2007, 11:08 AM
 
88 posts, read 355,805 times
Reputation: 33
NOT Kentucky. Most of the CS personnel in stores and restaurants here are very sour, rude, and even smart alec IN PERSON! I've had bad over-the-phone experiences with CS personnel in Chicago and Washington, DC, also.

When you're talking to somebody outside of the U.S., you usually get pretty good CS. In person, my best experiences have been in Texas and Georgia, as well as over the phone to a call center in Oklahoma.
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Old 05-30-2007, 11:35 AM
 
Location: Houston, TX
832 posts, read 3,555,969 times
Reputation: 210
Houston is good, as is Seattle. SF Bay Area is not so good.
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Old 05-30-2007, 11:40 AM
 
301 posts, read 1,266,392 times
Reputation: 174
[quote=lovintexas;797764]

Quote:
NOT Kentucky.
My god what is with you and this grudge against Kentucky. LOL did a state trooper pull you over give a ticket or something?
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Old 05-30-2007, 06:18 PM
MB2
 
Location: Sebastian/ FL
3,496 posts, read 8,695,304 times
Reputation: 2700
Quote:
Originally Posted by Dingler View Post
I just got back from a LONG trip to the Midwestern United States. We drove all over the place and interacted with hundreds of people in a wide variety of service and retail jobs. I was impressed how friendly everyone was, especially in suburban areas.

Here in the greater Washington DC area, I feel a chill when I interact with people. They are rushed, cold, unfriendly, unhelpful and distant in many cases. Of course there are exceptions. I get use to being on the defensive with when I interact with service people and expect them to treat me rudely, so I am not surprised.

During my long car trips to the heartland of America, I am so happy to be smiled at and treated with respect. It gives me a warm feeling and makes me be more friendly myself.

In what State do you think the customer service people are the best?

In the service industry (supermarket/ meat dept) myself, and VERY critical about it.
Here are some states, that failed or passed MY test and criteria...PA- good, NC-to be desired, FL- VERY, VERY GOOD!!!, TN- so-so, West Virginia- okay.
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Old 05-30-2007, 09:46 PM
 
Location: Austin, TX
1,231 posts, read 3,445,751 times
Reputation: 396
I've driven cross-country 8 times and been to 46 states. Each trip I have different experiences but I'll do my best to list the friendliest:

1. Nebraska
2. South Dakota
3. Oklahoma
4. Utah
5. Kansas

I'm an independent semi-left-winger and I'm listing the reddest of the red states as being the most friendly. Hmmm..... must ponder this paradox!

By the way, I'm a friendly white male and it's quite possible that if I were a minority or if I had an orange mohawk then I wouldn't list the above states as being friendly. It would be interesting to see lists of friendliest states towards different groups. I wonder if any areas are relatively free of prejudice in the way people treat those who are different from them.
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Old 05-31-2007, 06:42 AM
 
134 posts, read 401,401 times
Reputation: 79
[quote=Dingler;796986]I just got back from a LONG trip to the Midwestern United States. We drove all over the place and interacted with hundreds of people in a wide variety of service and retail jobs. I was impressed how friendly everyone was, especially in suburban areas.

I remember when I was younger and my father thought that we would have to move to from Alabama to Dayton, OH. So we went up there to check the place out. Now keep in my mind I have relatives in southwest PA, so I am familiar with the north. My father has a southern accent and when he would order food in Dayton, it seemed like people gave him a cold shoulder. When we went to local mall, my father asked where a store was and the help desk person actually laughed in his face and made fun of his accent. The people were not friendly either. Maybe we were in the wrong part of Ohio, but it seemed like over in Pennsylvania, the people were friendlier and didn't snicker when my father opened his mouth.
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Old 05-31-2007, 07:16 AM
 
Location: Hermitage, Tennessee
119 posts, read 777,478 times
Reputation: 125
Default Friendly state

Utah is very customer service friendly.

Last edited by snowflake73; 05-31-2007 at 07:16 AM.. Reason: added more
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