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I was doing some reading last night about companies that contract with the Federal Government. I came across one company in particular that was contracted to work with the Department of Education and realized that they are not registered with the BBB.
Do you think that companies that contract with the Fed's should be registered with the BBB and have a good track record with the public/people they are dealing with? If so, why? If not, why?
A Better Business Bureau endorsement means absolute crap. The BBB is a worthless organization, and their recommendations mean nothing.
Some time ago I filed a registered complaint against a plumbing company with the BBB. The long story made short is this: If a company pays their annual dues to the BBB, they can do almost anything and not lose their A+ rating.
This is fact: A BBB-endorsed company can lose 10 court cases against them, and if they keep their BBB dues paid and those judgments against the company do not to through BBB Arbitration, they business keeps it's A+ rating.
So... Frankly, I'd prefer to see a company that is NOT registered with the BBB doing contract work.
I was doing some reading last night about companies that contract with the Federal Government. I came across one company in particular that was contracted to work with the Department of Education and realized that they are not registered with the BBB.
Do you think that companies that contract with the Fed's should be registered with the BBB and have a good track record with the public/people they are dealing with? If so, why? If not, why?
In my opinion, the BBB isn't worth anything.
I've used companies that were members, several times, and everytime its been a let down.
For instance, my move. I used a company that was in good standings with the BBB, yet they charged me more than 3 times the quote, they contracted out with another company, after they told me they wouldn't, and I had several lost or broken items.
As I understand it, the BBB is a private enterprise, who does nothing but act as a cheerleader for companies that pay them their annual dues.
The BBB is not regulated in any way by any governmental or quasi-governmental oversight. Any business in any community can choose to voluntarily affiliate with the BBB. The BBB can conduct its business in any way it sees fit. It is entirely supported by the businesses who pay them dues, and its sole purpose is to foster those businesses.
If the government tried to make BBB membership a condition of a government contract, it would be as inappropriate as making membership in the Rotary Club a condition of a contract.
We utilize the BBB at home to search for companies and their history of course. But, my current thought about this situation is why would the government contract with a company that has such a TERRIBLE rapport with the public?
I know, I know...some would c'mon this is government... but it still puzzles me.
But, my current thought about this situation is why would the government contract with a company that has such a TERRIBLE rapport with the public?
.
Many of the companies with government contracts, the general public is not even aware of their existence. They are specialized companies that perform services almost exclusively for governmental agencies, and the public would have no reason whatsoever to have any rapport with them. Do you think Blackwater is going to be a member of the local BBB in Currituck, North Carolina?
Many of the companies with government contracts, the general public is not even aware of their existence. They are specialized companies that perform services almost exclusively for governmental agencies, and the public would have no reason whatsoever to have any rapport with them. Do you think Blackwater is going to be a member of the local BBB in Currituck, North Carolina?
In my reading last night, I stumbled across agencies that work for DOE and collect for them. The names of some of these agencies struck me as odd so I researched them. I was shocked at what I read. So, yes they do have a reason to deal with the public.
I live in a city of 70,000 in south Texas. I just looked in my yellow pages under the heading of "Oil Field Services", None of them, are members of the BBB. Many of them have probably bid on at least one government contract. I will guarantee you that NONE of these companies want to "deal with the public". In fact, there is a good chance that there are dozens more of them that don't even buy a listing of their phone number in the yellow pages.
I just looked up bbb.org and ran a search. The closest Oil Field Services match that has a BBB listing is 37 miles away, and there are only two of them within 80 miles.
My point is this, why would the government KNOWINGLY contract with someone who is known to have a poor rapport with the public?
Do you define "poor rapport with the public" as "not paying annuyal dues to the BBB"?
Why don't you give us some specific examples of a company with "poor rapport with the public" who has a government contract, and show us how non-membeship in the BBB is evidence of that.
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