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Old 06-18-2008, 06:39 PM
Zed Zed started this thread
 
5 posts, read 8,836 times
Reputation: 12

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Moving soon to the Fairview Rd. area in Simpsonville (29680). Does anyone have recent experience with Charter Communications and their bundled service packs? Never had their service. I'd really appreciate any feedback on other local carriers: Phone, Cable, High Speed.
Thanks!
Really looking forward to living in the area.
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Old 06-18-2008, 07:00 PM
 
Location: Greenville, SC
10,338 posts, read 20,588,865 times
Reputation: 2771
Most people hate Charter with a passion. My parents have one of those bundled packages and have never had any problems with it. Unfortunately, I can't say the same for most people. The problem with Charter isn't really their service but rather customer service. If you call 1-800-Charter you usually get connected to somebody in India if anybody at all.

Proof: Charter ranked last in customer service | Opelika-Auburn News
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Old 06-18-2008, 07:05 PM
 
Location: Southeast
4,296 posts, read 6,260,484 times
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Quote:
Originally Posted by Zed View Post
Moving soon to the Fairview Rd. area in Simpsonville (29680). Does anyone have recent experience with Charter Communications and their bundled service packs? Never had their service. I'd really appreciate any feedback on other local carriers: Phone, Cable, High Speed.
Thanks!
Really looking forward to living in the area.
Charter is great for Internet and Cable TV, but I would not recommend their cable phone service. The main reason being that if the cable or the power is out, you cannot call 911 in an emergency using land lines. A lot of people in the area don't like Charter (don't know why?) but I've had good experiences with them. The only thing is the rapid growth of the area shows in the fact that capacity related outages are common.
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Old 06-18-2008, 07:19 PM
 
Location: Greenville, SC
469 posts, read 531,648 times
Reputation: 181
I can only really compare Charter to Time Warner, and it's really not as good. The high speed cable works well I have the turbo for an extra $5 bucks or so a month. The phone works well also, Ive never had an issue with either. Now the cable.... I had to wait over a month for an HD-DVR, the picture is not that good, and there aren't many HD channels. Unfortunately I really can't have a dish as we are in an apartment until we get home but I will get the dish when we move.
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Old 06-18-2008, 07:21 PM
 
Location: Simpsonville South Carolina
642 posts, read 1,885,885 times
Reputation: 154
We have charter Cable and Charter Internet it works fine for me.
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Old 06-18-2008, 08:19 PM
 
Location: home state of Myrtle Beach!
6,269 posts, read 18,832,352 times
Reputation: 3496
If you are going with Charter get the bundle. You will pay when the promotion term is up...but until then it will be cheap. Just expect it to go up a lot at the end of the term.

I hate Charter. I am in an area that is flooded with customers and experience outages almost every darn day. This has been going on for almost the whole year and I wish they'd just get it fixed already. I don't have many options however, DSL is not available where I am; hence the flooding!
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Old 06-19-2008, 05:53 AM
 
3,627 posts, read 12,784,772 times
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What is available in that area? I plan on moving to that area but I telecommute and having a reliable high speed ISP is critical to my job. I also need a quality signal for my VOIP line.
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Old 06-19-2008, 05:59 AM
 
Location: Piedmont SC
131 posts, read 631,762 times
Reputation: 128
I have charter internet and hate their service. If their was anybody else available I would use them (even if it cost more!). I have 5 meg "high speed internet" and I have never got more than 3.2 Meg out of my service. They sell speed that they can not deliver. When their is no one else what do you do?
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Old 06-19-2008, 12:26 PM
jac
 
385 posts, read 880,718 times
Reputation: 180
We have direct tv and bellsouth (ATT) for phone/internet. Both have served us well. Charter never put cable in our neighborhood.
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Old 06-19-2008, 07:16 PM
 
Location: Greenville, SC
75 posts, read 327,073 times
Reputation: 19
like g-man said, all the services are great, but their customer service is horrible.
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