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Unread 09-05-2011, 05:14 AM
 
28 posts, read 49,460 times
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Default Hawaiian tel vs time warner cable internet service

Aloha! Hawaiian tel and time warner are having some great deals for internet. Any opinions on either service?

Mahalo for your opinion!
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Unread 09-05-2011, 07:26 AM
 
Location: Kailua, Oahu, HI and San Diego, CA
1,127 posts, read 3,588,289 times
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Quote:
Originally Posted by Love-aloha View Post
Aloha! Hawaiian tel and time warner are having some great deals for internet. Any opinions on either service?
I've had Time Warner cable TV and Internet service on Oahu for 20 years - no problem.

Hawaiian Tel's entry into internet service is recent. I've had their telephone service for 20 years, with no personal problems, but they've had issues:

Hawaiian Telcom - Wikipedia, the free encyclopedia
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Unread 09-05-2011, 12:35 PM
 
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We have Hawaiian Tel's DSL service on Maui. We've upgraded to the faster level, but we still have to restart the network several times a week. Other than that, we have few outages, and the service is dependable and sufficient for our networking needs.

When it comes to speed, we have Comcast cable internet in a house we keep on the mainland, and its upload and download times seem faster than the DSL. We have not tried the Time-Warner Oceanic Roadrunner service here, so that's the only comparison I can offer. (We do have intermittent cable TV problems here MUCH more often than on the mainland, but I guess that's reasonable to expect on an island?)

Best of luck.
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Unread 09-05-2011, 02:50 PM
 
Location: Moku Nui, Hawaii
5,221 posts, read 8,072,728 times
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Time Warner bundles their internet with the TV cable, whereas Hawaiian Tel bundles it with the phone line. We have the Roadrunner internet since we were getting the TV cable anyway. Although we also have the Hawaiian Tel phone since it stays working during disasters and cell phone service usually goes down during those times. So, I suppose we could have either one, but we have Roadrunner for internet, probably because it's what we already had before Hawaiian Tel came out with their internet options.
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Unread 09-06-2011, 07:24 PM
 
Location: Maui County, HI
3,070 posts, read 2,280,742 times
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I have Hawaiian Telcom on Maui. I love it. No caps (I think Time Warner has a cap). No service problems. And it's a local company. Why would you not choose to support the local option?
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Unread 09-06-2011, 07:28 PM
 
Location: Maui County, HI
3,070 posts, read 2,280,742 times
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Quote:
Originally Posted by whynot? View Post
We have Hawaiian Tel's DSL service on Maui. We've upgraded to the faster level, but we still have to restart the network several times a week. Other than that, we have few outages, and the service is dependable and sufficient for our networking needs.

When it comes to speed, we have Comcast cable internet in a house we keep on the mainland, and its upload and download times seem faster than the DSL. We have not tried the Time-Warner Oceanic Roadrunner service here, so that's the only comparison I can offer. (We do have intermittent cable TV problems here MUCH more often than on the mainland, but I guess that's reasonable to expect on an island?)

Best of luck.
It could be your modem. Maybe you could try asking for a new unit.
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Unread 09-09-2011, 12:11 AM
 
28 posts, read 49,460 times
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Thank you for the help, think I will give Hawaiian tel a try. Will update with results!
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