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Old 07-07-2018, 06:13 AM
 
8,201 posts, read 17,027,270 times
Reputation: 10547

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Quote:
Originally Posted by sanjuancap View Post
Yes, you do get what you pay for and your response demonstrated just that.

To those who responded with useful information, I thank you very much.

To the two responses who chose criticized, I suggest you take your own advice as "....your attitude is not helpful."

Don't bother responding as I am ending this post.
It’s quite clear why your dr doesn’t call you back. No one wants to deal with a nasty patient. You’re looking for a fight with this practice and you won’t win. They haven’t done anything wrong.

Our drs fire patients like you all the time.
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Old 07-07-2018, 08:02 AM
 
394 posts, read 179,667 times
Reputation: 1690
OP - it's HIPAA (Health Insurance Portability and Accountability Act [of 1996]) and not HIPPA. If you are going to escalate the matter, use the correct abbreviation - otherwise you make it easier for others to brush you off.
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Old 07-07-2018, 10:34 AM
 
Location: SW Florida
8,884 posts, read 6,031,184 times
Reputation: 12201
There is definitely more than one side to this story.

To the OP, if the office manager gave you your son's test results, he's not a minor in your care and you were not on a written list of his designated individuals to receive his medical information, it was a HIPPAA violation on her part. But if you were that concerned about your son's privacy rights you should have pointed out this fact to the office manager and not accepted his results. It's not a HIPPAA violation for the office manager to have, or to have access to those results, since she is part of the team charged with responsibilities related to the healthcare of their patients.

Changing providers sounds like a good plan on your part, if you are not happy with the services provided by your current providers. But if you're planning to try and go after your current providers for HIPPAA violations, I'm not sure you have much of a leg to stand on.
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Old 07-07-2018, 11:03 AM
 
1,072 posts, read 505,836 times
Reputation: 4667
Read this and see if it pertains to your situation: https://www.hhs.gov/hipaa/for-profes...nds/index.html


Particularly this part: "A doctor may, if consistent with such professional judgment, discuss an incapacitated patientís condition with a family member over the phone."
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Old 07-07-2018, 01:52 PM
 
Location: on the wind
3,036 posts, read 1,089,911 times
Reputation: 10718
Quote:
Originally Posted by 2nccoast View Post
OP - it's HIPAA (Health Insurance Portability and Accountability Act [of 1996]) and not HIPPA. If you are going to escalate the matter, use the correct abbreviation - otherwise you make it easier for others to brush you off.
Along with knowing the correct terminology, make sure you understand the intent and letter of the law. A lawsuit can easily cut both ways.
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Old 07-07-2018, 06:02 PM
 
Location: Saint John, IN
10,125 posts, read 2,935,365 times
Reputation: 11727
#1, could be a violation; however, my doctor has us list anyone that can receive my results so ask your son as he may have put you down. If not, then YES I would think that was a violation.


#2, no. That person who answered the phone works for your doctor and therefore can have access to patient records.


If you're not happy there, find a new doctor.
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Old 07-07-2018, 11:13 PM
 
Location: I.E. CA
798 posts, read 517,021 times
Reputation: 1646
Quote:
Originally Posted by sanjuancap View Post
Yes, you do get what you pay for and your response demonstrated just that.

To those who responded with useful information, I thank you very much.

To the two responses who chose criticized, I suggest you take your own advice as "....your attitude is not helpful."

Don't bother responding as I am ending this post.
Good, save us all some time...
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Old 07-08-2018, 02:21 PM
 
Location: Saint John, IN
10,125 posts, read 2,935,365 times
Reputation: 11727
Quote:
Originally Posted by sanjuancap View Post
Yes, you do get what you pay for and your response demonstrated just that.

To those who responded with useful information, I thank you very much.

To the two responses who chose criticized, I suggest you take your own advice as "....your attitude is not helpful."

Don't bother responding as I am ending this post.


Welcome to CD!
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Old 07-09-2018, 04:44 PM
Status: "new kid" (set 2 days ago)
 
15 posts, read 1,113 times
Reputation: 10
I have found the doctors and health insurance providers in CA to be the most inept I have ever encountered in any state. I had one doctor that dropped me for "not following his protocol" when in fact his incompetent staff was saying they were not receiving my fax requests for prescriptions refills. This went on for a week, and the pharmacy told me they faxed them twice. I waited & waited for the refill, no one returning my phone calls, etc. Then the DR. dropped ME as a patient.

Now, my replacement Dr has been seeing me for almost two years and he cannot figure out My insurance system to get paid. They are so incompetent that no matter what he does its always wrong and his payment is denied. I am lucky he continues to see me.

That's CA - I have a feeling it is more the system than the doctors - too many regulations.
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Old 07-09-2018, 07:33 PM
 
7,097 posts, read 5,078,682 times
Reputation: 13111
Quote:
Originally Posted by sanjuancap View Post
Two part question.

#1: Is the office manage providing his lab results to me a violation of his Hippa rights?
Yes

Quote:
Originally Posted by sanjuancap View Post
#2: Was this a violation of my Hippa rights?
No
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