I have been here 2 years in a couple of days, so the Levelors are probably 1 yr. 9 months old--AND I have had to have 4 taken back to Lowe's already. They are a pain totally!!! Never again!
Understand that it is only 3 Levelors I open daily since it is my front bay window, too. Can you imagine how OFTEN I would be taking these back if I took the entire group of windows up and down each day? Taking 4 back in less than 2 years and it is only for 3 windows.....horrible!!!!
I even wrote the company a few weeks back and you have to go thru the 7 tortures of Hell just to get some information from the company, too.
They have a lifetime warranty which means a lifetime of hell getting them out of the window and dragging them back to Home Depot for an exchange (stand there while they cut you a new one, also). Some day they will quit making this basic style, and I will be totally stuck with these non-working pushbutton things...grrrr!