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Old 06-01-2010, 10:13 PM
 
2 posts, read 6,573 times
Reputation: 10

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I have had Zodiaq Marrone Emperador countertops for 2 years. After about a year, this "hardest" man-made surface began to scratch and chip. After a year of arguing with DuPont they are considering replacing the surface. The fabricator states he will replace this for free or I can replace with granite for additional charge (another $1K after spending $4500 on original surface). I am wondering if I just had a "bad batch" of manufactured surface and the new one will be better, or if others are experiencing problems with scratches and chips in their Zodiaq Quartz??
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Old 06-02-2010, 10:45 AM
Status: "The Union forever! Down with the traitors." (set 19 days ago)
 
13,671 posts, read 17,539,874 times
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I have Silestone, same thing different brand and haven't noticed any chips or scratches in it at all in the past 3 years. My just be an issue with that batch. Personally I prefer these types of counters for their aesthetics as well as the ease of cleaning and maintaining them versus granite.
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Old 06-02-2010, 01:55 PM
 
Location: Connecticut
1,518 posts, read 3,338,215 times
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Sorry, no zodiaq, but we have Cambria quartz - 4 years old now, no issues and I would put the same ones in again in another house if i needed to. We love them!
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Old 06-02-2010, 03:23 PM
 
4,806 posts, read 12,065,382 times
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What are you using the counters for? The product is resistant to scratching and chipping, but is not chip and scratch-proof. Whether or not you will experience the same problems again largely depends on whether your use is 'normal,' or exceeds what the product is intended to withstand.

There are repair kits and services you could use instead of replacing it.
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Old 06-02-2010, 08:27 PM
 
2 posts, read 6,573 times
Reputation: 10
Default "normal" use in my kitchen

This is the surface in the kitchen where I prepare all the food...have teenagers who do the same. Have had the typical, drop the knife or plate on the counter. The edges look pretty scratched up where the plates are pulled over the edges. I'm glad to hear many of you have had good luck. What to do???
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Old 06-03-2010, 11:50 AM
Status: "The Union forever! Down with the traitors." (set 19 days ago)
 
13,671 posts, read 17,539,874 times
Reputation: 11857
I would take the opportunity to replace counter with the same material. Chances are whatever damaged these countertops if not caused by a flaw in the counter itself, would also damage granite and with these counters you can at least have them repaired if damage does occur.
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