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Old 09-30-2013, 09:57 AM
 
Location: Inside a Lake Effect Snow Storm
154 posts, read 290,392 times
Reputation: 217

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If new phone won't stay paired with car, is it generally a phone problem or a car problem. Previous phone stayed connected to Hands Free Link. However, with the new phone, the connection switches back to the handset. Acura will happily charge me $119 to diagnose. I only have a few more days to return phone.

When I paired the phone, I deleted my previous phone as an attempt at trouble shooting. That did not matter. Hopefully someone here has some thoughts.
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Old 09-30-2013, 10:05 AM
 
Location: WA
5,641 posts, read 24,904,544 times
Reputation: 6574
I switched phones to solve the problem... it turns out different cars / phones have varying levels of compatibility.
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Old 09-30-2013, 10:46 AM
 
Location: Inside a Lake Effect Snow Storm
154 posts, read 290,392 times
Reputation: 217
Good to know, especially since the clock is ticking on my phone return. The phone is the only thing that changed, not my car, so that makes sense.

I did switch phones since having the problem. Plus I paired the sales person's phone with my car. Same situation.

If anyone can share what phone he / she has successfully paired with an Acura, that would be helpful. Then maybe I can get a loaner, or pair a friend's phone and see if that works.

Last edited by Sunnny; 09-30-2013 at 11:00 AM..
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Old 09-30-2013, 02:53 PM
 
Location: The Circle City. Sometimes NE of Bagdad.
24,374 posts, read 25,884,527 times
Reputation: 59641
^^ Does this help?

HandsFreeLink | Acura.com
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Old 09-30-2013, 03:32 PM
 
Location: Inside a Lake Effect Snow Storm
154 posts, read 290,392 times
Reputation: 217
Thx motormaker! Glad to see the "Find Compatible Phones and Car Models" link!
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Old 09-30-2013, 03:43 PM
 
Location: The Circle City. Sometimes NE of Bagdad.
24,374 posts, read 25,884,527 times
Reputation: 59641
Hope it helps, let us know what you find out.
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Old 10-12-2013, 08:17 AM
 
Location: Inside a Lake Effect Snow Storm
154 posts, read 290,392 times
Reputation: 217
Update: The link is great for phone selection! My phone is in the "Mostly Compatible" category.

I kept my new phone and switched the way I dial calls. With previous phone I could dial from handset & stay connected. With new phone if I dial that way, I have to manually switch handset to handsfree to stay connected. Now I use verbal commands or car addy book for outgoing calls; the call stays connected. Yay!
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Old 12-15-2014, 09:42 PM
 
1 posts, read 3,086 times
Reputation: 10
After buying a new phone, trying to use a cable to attach, and many miles of frustration, I learned it was the microphone in the car, a frequent problem, and it was fixed in no time. Hats off the the technician, Mitchell at Aucra in Las Vegas!
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