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Old 03-04-2011, 10:45 AM
 
16 posts, read 13,642 times
Reputation: 11
Default Will Builder fix the issues?

Purhcased a house built in 2002 last year. 9 months later we noticed that there are diagonal cracks over several doors and windows, and the floor was not even. The builder DR HORTON came in and asked us to file a claim with RWC ( its warranty company) . We are worried if they are going to say the foundation is off only by few inches /or less than an inch and not fix the problem. We have only a year left in this warranty. What if the less than an inch problem becomes bigger after the warranty expires?
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Old 03-04-2011, 10:59 AM
 
Location: NE CT
1,496 posts, read 1,472,942 times
Reputation: 660
Act now. First, call your local city or town building inspector and see if he signed off on the foundation as being level and true in its pour. Ask to see his approval of the foundation pour. He should have signed the permit and the certificate of occupancy. Do not delay in case you have to litigate any issue here. Document everything. Send a letter stating your claim to the Warranty company and the builder, by registered mail, and keep a copy for yourself. Also to the foundation company if they acted independnt of the builder. This puts all of them on notice and proves when you sent it by sending it registered. The Waranty company will send out an independent inspector but keep in mind he/she will be acting in the interest of the warranty company. You may have to hire your own independent inspector. If they deny your claim, hire a lawyer, and sort it out in court. You may have a claim against the people who poured the foundation, the town or city due to an impproper inspection, the builder if he subbed out the foundation pour, and or the warranty company,

It also could merely be the house has "settled" since being built but you need to know asap. Get moving and waste no time..
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Old 03-04-2011, 11:31 AM
 
16 posts, read 13,642 times
Reputation: 11
Thanks for your directions Brien. We are so lost. We will contact the local city for the foundation sign off.
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Old 03-04-2011, 11:37 AM
 
Location: NJ
17,580 posts, read 19,435,604 times
Reputation: 15360
Do you mean you just noticed them 9 months later or they appeared 9 months later?
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Old 03-04-2011, 01:07 PM
 
4,151 posts, read 5,572,114 times
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Good luck. They know they have x amount of days left. They'll push you aside and make empty promises. Once that yr is up they will not return phone calls nor help in any way. STAY ON THEIR &^#. Call everyday and don't let up.
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Old 03-04-2011, 01:23 PM
 
16 posts, read 13,642 times
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To manderly6: we noticed this last month only . All of them occured at the same time
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Old 03-04-2011, 01:25 PM
 
16 posts, read 13,642 times
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To danieloneil01 : They said that some engineer from the warranty company should call me in 10 days.
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Old 03-04-2011, 02:15 PM
 
Location: Grosse Ile Michigan and Sometimes Orange County CA
15,820 posts, read 30,219,927 times
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What state do you live in?
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Old 03-04-2011, 02:44 PM
 
Location: Johns Creek, GA
6,582 posts, read 20,192,424 times
Reputation: 5072
Clarification-
House built in 2002-
And you're the first owner? Making this a standing inventory house that's been sitting for 8+ years. Or, are you a subsequent owner? And this is being handled through the 2/10 warranty?
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Old 03-04-2011, 02:44 PM
 
16 posts, read 13,642 times
Reputation: 11
We live in CO
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