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I just purchased a three story townhome a week and a half ago. I am only receiving hot water from the third story. The second and first stories have equal water pressure from both sides, but from the hot side it runs cold. The cold side runs colder. Other facts:
1. The water was on when I moved in, but shut off for two days as the previous owner had stopped service before I had scheduled start service.
2. When I first moved in I received hot water from both sides on all floors.
3. There is only one hot water heater on the ground level. I have checked the pilot and it is on, all valves appear to be open.
4. The kitchen has a gas range on the second floor and has been working fine.
5. I have let the water run for 10+ minutes out of multiple faucets on the first and second floor. It does not get hot.
So logically the only thing that changed was the water was shut off then shut back on. I have trouble seeing why this would cause the issue I'm having.
Any help that could be provided would be greatly appreciated.
Could be a bad mixer valve in a shower or faucet, bad or badly set tempering valve that serves the first two floors, or a few other less likely things. Look under sinks and around bathrooms for cut-off valves and start cutting off water to various sinks, showers, washing machines, whatever, and retesting on the remaining ones.
My guess is that the water heater has gone out. I'd also guess that the third floor has an auxiliary heater, hence hot water on that level. Test this by running hot water on your first floor to see if the water heater turns on. Repeat for the third floor.
My second guess is that you have an odd setup and opened a valve that mixes your hot and cold going to your first two floors. Your third floor is on a separate system.
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