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Old 02-03-2017, 03:03 PM
 
737 posts, read 1,582,560 times
Reputation: 417

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Hi!
Our garage door opener will sometimes randomly just hum and refuse to open. If we go to the cord and pull down and unhook the garage and then rehook it back immediately, it will all of a sudden allow us to open the garage with the opener again. Any ideas why it is doing this?
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Old 02-03-2017, 03:27 PM
 
Location: The Triad
34,088 posts, read 82,953,336 times
Reputation: 43661
Quote:
Originally Posted by janejanejanejanejane View Post
Hi!
Our garage door opener will sometimes randomly just hum and refuse to open.
If we go to the cord and pull down and unhook the garage and then rehook it back immediately,
it will all of a sudden allow us to open the garage with the opener again.

Any ideas why it is doing this?
The 'cord' needs an adjustment.

Did you keep the owners manual?
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Old 02-03-2017, 03:45 PM
 
737 posts, read 1,582,560 times
Reputation: 417
It's really old- like 12 years old. How does one adjust the cord? Its that cord that locks and unlocks the garage door to the garage door opener itself.
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Old 02-03-2017, 04:27 PM
 
Location: The Triad
34,088 posts, read 82,953,336 times
Reputation: 43661
Quote:
Originally Posted by janejanejanejanejane View Post
It's really old- like 12 years old.
Break out the ladder.
Climb up and write down the make model serial etc.
then google for it

Then there's youtube. Find one that deals with your issue.

Here's one.

https://www.youtube.com/watch?v=bQOdI_LXTkk

Last edited by MrRational; 02-03-2017 at 04:44 PM..
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Old 02-05-2017, 12:30 AM
 
Location: Wasilla, AK
7,448 posts, read 7,585,099 times
Reputation: 16456
When my 11 year old opener crapped out, I just put in a new one with wifi. Now, I can open my door from anywhere I have cell phone coverage. Works great if someone locks themselves out or you need to let someone in but don't want to give out a key.
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Old 02-05-2017, 06:48 AM
 
3,613 posts, read 4,116,625 times
Reputation: 5008
12 years old for a garage door opener just might mean it's getting close to the time you need to replace the unit. Also, check the spring on your door to make sure it hasn't broken.
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Old 02-05-2017, 07:04 AM
 
Location: SC
8,793 posts, read 8,161,537 times
Reputation: 12992
Probably a reversing switch or one of many things internal have gone bad.

Genie Product Support | Garage Door Opener Manuals and Instructions
Garage Door Opener Parts for all brands of Garage Door Openers
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Old 02-05-2017, 11:52 AM
 
10,222 posts, read 19,208,157 times
Reputation: 10894
Quote:
Originally Posted by Qwerty View Post
12 years old for a garage door opener just might mean it's getting close to the time you need to replace the unit. Also, check the spring on your door to make sure it hasn't broken.
Why would a garage door opener only last 12 years?

I don't know what's wrong with jane^5s, but it doesn't sound like the kind of thing that would call for replacement. Depends on what it's doing when it's "humming". If the chain is moving but the door isn't opening, the problem is probably with the release assembly; if you can't fix it you can probably get an entire new trolley assembly for much less than a new opener. If it's not moving at all, something's probably sticking, this will take some detective work to find.
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Old 02-05-2017, 02:24 PM
 
Location: LI,NY zone 7a
2,221 posts, read 2,095,235 times
Reputation: 2757
Quote:
Originally Posted by blktoptrvl View Post
This is the problem. A simple adjustment on the limit switch is all that needs to be done. The mechanism is not going into the neutral position. When you pull on the cord, the door snaps back to where it needs to be in order for it to operate correctly.
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