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My 80 year-old mother suffered a massive stroke at the beginning of the month, so my 81 year-old father has been exhaustively caring for her, traveling 2 hours daily to her hospital, managing her acute care placement, doctors, insurance and so on, for the past 3 weeks. From out of state, I hired a (uninsured) housekeeper to come clean their home to help him at this time. I hired a moron, apparently, as she stood in their undermount kitchen sink in order to "reach for something". The sink dislodged from the counter (Ceasarstone) and had to be reinstalled. Normally my dad would take this on himself, but exhausted and time-stricken, he called a local plumber (Indiana). They reattached the sink (using silicone caulk and a car jack) and at the same time, replaced an old Sinkerator that needed replacing. I had in my mind an absolute MAXIMUM of 800 bucks for this job...and having lived in NYC for 27 years and now Chicago, and going through two complete kitchen renos, I thought I'd be close, if not pleasantly surprised by a lower smaller-town cost.
Got the bill. He was billed $1,611.58...more than 3 times the national average for an undermount sink install per google, with $1,229 of that being labor costs, including "Service call for first hour including travel to job".
Is this in any way reasonable? I was utterly stunned and then angered by it. It feels like they jacked my elderly father for this in a big way, but before I attempt to fight it, am I right?
I'm not even in the same state...I had hired the housekeeper, learned about the sink and that plumbers were there fixing it the next day. And again, our family, especially my elderly dad, is processing a pretty significant trauma right now. I think my dad had used them years before and likely trusted them. He probably thought they'd give him an honorable bill...he's old school like that.
P.S. The silicone caulk is unlikely to hold for a decent length of time.
I am ass/u/ming that the caulk was for sealing and that new anchors were drilled and installed.
But then...
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