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Old Yesterday, 06:30 AM
 
Location: Texas
2,011 posts, read 1,410,761 times
Reputation: 6912

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This is the automatic timer that I use during vacation time, cost about $25 is battery operated and starts daily at sunrise. Set it for the number of minutes you want the water to run. I pay $140 per month for a 30K gal pool with spa.
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Old Yesterday, 09:12 AM
 
Location: Phila
483 posts, read 868,477 times
Reputation: 556
Quote:
Originally Posted by Ted Bear View Post
You really have been very kind to many of the responders, and you have also laid out your priorities.


So, add up all the bills, have a sit down, face to face, serious conversation with Brian and explain what it costs, and that you don't wish to hurt him such that he goes out of business. Whatever he charges you per month, divide the amount you have incurred by his rate and tell him he will be servicing your pool for that many months at HIS EXPENSE until the debt is paid off. Be very firm. No negotiating or squabbling. Be honest that you appreciate his service aside from this event.


That is very fair. You save him his company and continue to have an otherwise good pool guy.
Agree. If I was in his shoes, I'd gladly give free service for however long to make it right, vs. paying a lump sum (and keep the customer). Hard lesson learned. Lucky for him it wasn't someone more forceful than you.

As someone else said, tell him to leave his keys on the faucet going forward.
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Old Yesterday, 09:37 AM
 
Location: South Carolina
13,939 posts, read 19,050,195 times
Reputation: 24838
Quote:
Originally Posted by kayanne View Post
If I lived there full time, I would definitely do it myself, as I have in the past. As I explained in my OP, this is not our primary residence. We currently live outside the country; my furniture and worldly possessions live at the house with the pool, which I visit just a few times a year.
what a waist .
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Old Yesterday, 09:44 AM
 
Location: todo el mundo!!
1,589 posts, read 1,123,681 times
Reputation: 1194
Brian is not a good pool guy. He just messed it up on purpose to make you mad so he can laugh about it later. Trust me i been there with contractors and pool people laughing at me.
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Old Yesterday, 10:10 AM
 
Location: 500 miles from home
30,549 posts, read 16,935,330 times
Reputation: 22945
I've had a fair share of not-that-great pool guys but no one EVER left the water running for 5 days!

Of course you should get free pool service for the remainder of the pool season OR he should close it for you for free.
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Old Yesterday, 10:34 AM
 
Location: Johns Creek, GA
12,783 posts, read 49,555,428 times
Reputation: 14625
Quote:
Originally Posted by phonelady61 View Post
what a waist .

If it's over 48"; yeah, that's some waist!
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Old Yesterday, 10:47 AM
 
Location: Lone Mountain Las Vegas NV
13,373 posts, read 5,119,828 times
Reputation: 5952
Quote:
Originally Posted by kayanne View Post
Thanks, I had not heard of these, but will look into it.
There are add on auto pool fillers. Here's one.

https://www.amazon.com/Fill-Matic-20...27049323&psc=1

The built in ones are better but it is a pretty extensive task to add one to an existing pool.
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Old Yesterday, 11:01 AM
 
Location: Fort Lauderdale, Florida
9,539 posts, read 8,524,696 times
Reputation: 20879
Quote:
Originally Posted by AA702 View Post
$75 is cheap and can be done with a small pool. Trust me if the pool is a large pool $75 wouldn't cover the labor and chemicals. What is the minimum wage in your area?
It's a large pool. Everyone has a pool in South Florida. It is very competitive. I'm sure they do hundreds of pools a day.

I don't know what minimum wage is here but you can't hire construction workers for less than $15 an hour.
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Old Yesterday, 11:07 AM
 
5,856 posts, read 1,479,219 times
Reputation: 4550
Quote:
Originally Posted by kayanne View Post
The young man (Brian) who takes care of our swimming pool once a week was adding water to our pool with the garden hose, and he forgot to turn it off when he left. I arrived at this home 5 days later, saw the water running, and knew we would have a very expensive bill.

When the water bill came, it was for 48,000 gallons (we normally use 1000 gallons or less because this is not our primary residence), at a cost of $418, which I let Brian know. He offered to give me one month of free pool service, but that is only $200. I told him I would see if the water company would give me a price adjustment (they did, down to $225).

Then a couple weeks later I remembered that our billing for water and sewer had recently been changed, and is now administered by two different companies. Our sewer bill arrived, and it was for $550! So I called Brian back, and told him about the additional $550 but that I would apply for a "pool fill credit." (still waiting to hear back about that). Brian just said something vague like "Well, hopefully we can work something out." He has never offered to cover the bills whatever they are.

THEN I realized that the day the water meter was read was on the third day out of the five that my garden hose was running non-stop. This means my NEXT month's water bill and sewer bill will also be extremely high. (And the price adjustment thing can only be requested once per year, so they will be due in full.)

I hate that the expenses I'm reporting to Brian just keep growing and growing. He's a very nice and polite kid (probably 20-something) who is trying to get this new pool business going, and I'm going to have probably over $1000 of bills, because he forgot to turn off our water. I'm bothered by the fact that he hasn't offered to pay whatever the water and sewer bills are for the two months. But I am currently living out of the country, good pool guys are hard to find (he's good other than this one lapse), and I probably need him more than he needs my business.

Should we insist he pay the total bills (minus a small portion for our household water use the few days we were there)? Or perhaps split it 50-50 as a gesture of goodwill since we do want to keep him as our pool guy? Why am I feeling guilty for expecting him to pay? (Ah, I know the answer: because we are older and financially secure, and the thousand bucks will hurt him a lot more than it would hurt us. Should that be relevant?)
Offer to split it or cover it all. This sentence is the main point of your whole thing. Tell him if it happens again, he is footing the bill for all of it.
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Old Yesterday, 11:09 AM
 
5,856 posts, read 1,479,219 times
Reputation: 4550
Quote:
Originally Posted by nurider2002 View Post
Sorry for your problem but I have to say, why do people feel the need for a pool company? We have had pools for 15 years. We toss a bucket of chemicals in once a week, run the auto bot vacuum once or twice a week and might very occasionally have to add a chlorine tablet or two. Never have had algae and ph balance stays pretty much the same year round.
OP is out of the country.
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