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Old 10-02-2019, 09:24 PM
 
93 posts, read 82,447 times
Reputation: 35

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Have a 2015 Samsung refrigerator...
Ice stopped working. Was all iced over. Cleared it off but didnít work.

Got the hairdryer on it for about 5mins, hit the reset button but itís still not making any ice.

What should I try next? Itís definitely not the temperature as itís still freezer cold.
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Old 10-03-2019, 03:15 AM
 
1,015 posts, read 670,437 times
Reputation: 1633
https://us.community.samsung.com/t5/...er/td-p/278907
Other people had the same problem and they give their solutions. I pray one of them works for you.
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Old 10-03-2019, 07:08 AM
 
Location: Florida
4,574 posts, read 4,033,091 times
Reputation: 10111
The known ice maker problem is why I didn't buy one, or an LG.

Good luck!
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Old 10-03-2019, 09:00 AM
 
Location: Johns Creek, GA
12,889 posts, read 49,839,566 times
Reputation: 14838
Yep; huge design flaw!
Was looking for new fridge a couple of yrs ago- didn't buy the Samsung for that reason.
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Old 10-03-2019, 10:11 AM
 
6,814 posts, read 3,766,016 times
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I bought a Samsung quad flex last year based upon the feedback they have improved things with the ice maker. Heavy daily use and still working, but obviously no guarantees.
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Old 10-03-2019, 01:08 PM
 
93 posts, read 82,447 times
Reputation: 35
Well I don’t feel like any water is coming out to freeze, so maybe it’s something frozen in the water lines? Maybe I need to unplug the thing and move all food into a freezer chest?

That or I need to figure out how to remove the unit to see whether there is any ice at the back because you can’t see anything
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Old Yesterday, 09:46 AM
 
Location: Las Vegas
912 posts, read 1,520,768 times
Reputation: 673
I have the same problem with the icing up but its still working. I use hair dryer about every other week or so. I've tried most of the solutions suggested (ice drop insulation around seal, caulking any area that I could that might let warmer moist air in, replaced ice box holder since the one I had cracked on the bottom) to no avail. I'm not going to spend thousands to get a new fridge. I will just deal with it best I can for the time being.
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Old Today, 07:59 PM
 
Location: D.C.
2,330 posts, read 1,950,035 times
Reputation: 3631
We have a Samsung from 2015 as well. I don’t know model name or number - a Home Depot buy with upper French doors, middle pull out drawer, and lower pull out door. Ice maker is in the upper left section of the frig section. Ours used to get clogged up sometimes too whereby an ice cube gets stuck on the delivery to the bucket below. The cause (and solution apparently) for us - has to re-level it to make sure it was absolutely flat. It worked great for 2 years. Then I refinished the oak floor. In doing so, I threw off the level by an 1/8th of an inch forwards. Shortly after that is when it started acting up. Read somewhere on the internet, might’ve been a Samsung forum, about the insane sensitivity of being level for these fridges. It’s something about the water draining through. I don’t get it, but whatever it was, the leveling fixed it (for the most part - will still do it maybe once every 6 months or so).

It’s a pretty easy fix though, and completely explained to me why ours came with a funny little wrench. It’s the front wheels, just give them about a Ĺ turn in the direction that raises it up and see if that’s enough.

My parents have a different Samsung, I think around the same year, and it stopped working too. But different reason. There are YouTube videos on how to reset it via the buttons on the front. To check it to give you an error code number and then search up the number on how to basically reboot the system.
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Old Today, 09:10 PM
 
Location: In the Pearl of the Purchase, Ky
7,672 posts, read 13,153,494 times
Reputation: 31873
Glad we're still using the old refrigerator my dad bought for this house 10-12 years ago that doesn't have an ice maker in it. So we bought 2 kinds of ice makers. One is a counter top ice maker which does a great job and the other kind comes in packs of 3 or 4 and cost a couple dollars. Don't want a built in ice maker. Nothing but trouble.
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