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Old 03-20-2009, 03:54 PM
Location: Clear Lake
8,015 posts, read 23,492,748 times
Reputation: 4152


Originally Posted by cnicoleb View Post
I live in baytown tx in a mobile home that is about 2 years old. it is about 1500 sq ft and has double pane windows with pretty good insulation. i just got my electric bill for jan to feb and my bill is $330 freakin dollars. Does this sound normal? my last bill was $268 which is the cheapest bill i've had since i've lived in tx. we are really concious about turning the lights off when we leave, turning the heat or ac off when we're not home i don't understand what could cause it to be so high. and everything is electric.

I think the issue is the mobile home. You say it is pretty efficient and it probably is, relatively speaking. I've known people who spent $500-700 on electricity for a trailer smaller than that.
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Old 04-04-2009, 07:39 PM
4 posts, read 7,084 times
Reputation: 11

There was a recent post on my3cents.com telling you "Gexa Energy ... new management... seems good to me..." Do you really think someone is taking the time to say "checked them out and everything seems OK?" The post is a house cleaner from Gexa. They are cleaning complaints off of every site they can. They are gouging people and then trying to keep their name clean with counter posts as more and more people are getting pissed off.[/SIZE]

There have been lots and lots of people gouged by Gexa Energy crooks. Crooks is the nicest word I have for these jerks. Did you know their CFO - Jeff Harbert - was one of the top guys at Enron? Gexa executives learned how to get rich quick from the University of Enron! I talked about Jeff Herbert on the web site [URL]http://www.gexa-gouges.com[/URL] and a few weeks later Gexa completely removed his name from their site. Here is his bio - in a government document that they cannot delete - [URL]http://www.icc.illinois.gov/downloads/public/edocket/186845.pdf[/URL]

Research Jeff Harbert and you will see he was way up in Enron. Enron gouges were basically putting people into energy binds where they had to pay the asking jacked up rate with no options.

One of Gexa's most "fruitful" practices is to give a competitive short term (6 or 12 month) contract rate. Get you signed up. But you are busy and not used to watching your electrical provider for ripeoffs and you miss the end of the contract term. So they flip you to their "month-to-month" rate - without any notice of any kind - for everyone "without a contract". By the time you finally notice, they've hit you with several month's bills that are double your previous rate. When you call, they reccomend a "meter read" (done by Center Point). You think they are searching for a meter problem but in fact it stalls you another month so they can continue at the the gouging rate. Then they take their time updating you about the results, and the meter read is always OK so by the time you change to another vendor or back to a contract plan, you have paid 3, 4, or 5 months at a gouging ripeoff month-to-month rate.

Do the math on your "Gexa Energy Savings". Let's do an example with easy numbers. for this example I purchase the same amount of power each month - 2000 KWHs. Your contract rate was $0.11 per KWH and your contract charge is $220.00 a month. Your contract is for 6 or 12 months. Since you have auto pay you miss the date when your contract ends and you wrongly assume Gexa will contact you to renew on contract end or that the rate would be similar to the contract rate at end. NOT!)

So the 3-4 months before you notice the gouge are being billed at $0.21 or more per KWH. (Call them. They will tell you nobody should be on that rate - but THEY ARE THE ONES that put you on it!) So you get maybe 3 bills that are $420, or each about $200 more than the contract rate. If they gouge for only 3 months, that's about $600 extra bucks. If you had a 6 month contract plus 3 months gouge, that is an effective rate of $0.144 for the 9 months - not the $0.11 you thought you were getting!

They just made their fat profit on the other end of the contract and you were stuck because you already bought their product! Worse the Texas PUC can't seem to understand the game and so lets them get away with it! Throw in a few disconnect fees, late fees, etc and now you really have a cash cow - your cash, their cow! See [URL]http://www.gexa-gouges.com/[/URL]
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Old 06-30-2009, 09:49 AM
Location: Texas
19 posts, read 80,697 times
Reputation: 17
Originally Posted by rquinn22 View Post
One of Gexa's most "fruitful" practices is to give a competitive short term (6 or 12 month) contract rate. Get you signed up. But you are busy and not used to watching your electrical provider for ripeoffs and you miss the end of the contract term. So they flip you to their "month-to-month" rate - without any notice of any kind - for everyone "without a contract".
I know this post is a couple of months old, but I wanted to draw attention to one thing.

I am not going to speak about Gexa specifically, just a process issue.

Retail Providers ARE REQUIRED to notify a customer that their term is EXPIRING! It's the LAW. I don't imagine GEXA is doing much of this ANYMORE. If so, they are taking a HUGE risk.

And, to be fair, MOST providers were doing this (not alerting the customer) BEFORE the LAW required them to notify the customer of an upcoming term expiration.

If any provider does this to you, COMPLAIN to the Public Utility Commission. The PUC does not take this violation lightly. A company that keeps that practice up will soon not have a license.
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