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My guess would be that your wife, and the other family, presented themselves as having come directly from Cuba, not Canada. Refugee status would not be allowed for people coming from Canada. It's given to those who would be in great danger, usually because of political or religious beliefs, if returned to their countries of origin. The American lawyer was right. If you have contact with him, or you have an attorney, they could probably find out how, and why, your wife was given refugee status, and if she made false statements, it could be revoked. They should also be able to provide you with a number you can call from Canada, or you might check to see if the agency you're trying to reach has a web site.
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