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Old 01-22-2008, 06:37 AM
 
2,152 posts, read 6,856,382 times
Reputation: 639
Purdue
I agree and will take your comment about the Steak N Shake drive-thru one step further. As I sit in front of their drive through window waiting impatiently for my order, I gaze at the dirty glass windows and wonder when they were last cleaned.
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Old 01-22-2008, 07:23 AM
SJU
 
131 posts, read 503,237 times
Reputation: 46
I think the drive thru orders are made-to-order. I wouldn't want those greasy things sitting under a heat lamp for any time whatsoever. They are soggy enough!
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Old 01-22-2008, 07:48 AM
 
2,152 posts, read 6,856,382 times
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SJU
do you believe the steakburger at S&S is greasier than McDonald's? I always wondered why my steakburger bun got soggier as I munched on it.
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Old 01-22-2008, 07:57 AM
SJU
 
131 posts, read 503,237 times
Reputation: 46
Yes, absolutely soggier than McDonalds. Next time you get them, compare the residue on the wrappers ...ick!
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Old 01-25-2008, 04:44 PM
 
2,152 posts, read 6,856,382 times
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Indy TV news this evening announced some changes at Steak N Shake....double steakburger platter for $2.99, changes/additions in the breakfast menu, much better tasting coffee and some other changes to try to outmatch the competition.

Top management at S&S must have read this thread.
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Old 01-25-2008, 04:52 PM
 
Location: Turn Left at Greenland
17,574 posts, read 24,233,244 times
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WooHoo!!!!
__________________
If there won't be dancing at the revolution, I'm not coming.
Emma Goldman
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Old 01-26-2008, 09:44 AM
 
42 posts, read 124,545 times
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Hello. I have worked for Steak N Shake for almost 14 years. It was my first job and I worked there for extra money as I went through college. I continue to work there here and there for some extra cash. I have done every job there from dishwasher to server to trainer to manager. Their biggest problem is that they have priced themselves out. They constantly raise their prices. We get new menus 4 - 6 times a year because the prices have changed. They pay diddly squat and rarely ever give raises. If you get a raise your lucky to get a quarter. It's hard work especially if you work at a busy store. They never are fully staffed due to trying to control labor costs. You have to wear a crappy uniform even though they are supposed to be switching to different uniforms. And to pay for those new uniforms they cut employee discounts down from 65% to 50%. You can't go eat there when your not working and get your discount. So you can have worked there for 14 years like me and still have to pay almost 50 bucks to feed a family of 5. They also will not let you take home food to eat even if it is just a steakburger. I have had to pay full price to take home a sandwich home when I had not eaten all day. They do not take care of their employees at all. That being said you are probably wondering why I have worked there for so long. Basically, I have always liked the other employees I have worked with and they are flexible with my schedule. I could seriously go on and on....but the bottom line to why they struggle is because they are pricing themselves out IMO. You could go to a nicer resaurant and get better food for the same price.
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Old 01-27-2008, 12:34 AM
 
Location: Earth
4,214 posts, read 11,385,263 times
Reputation: 2010
Quote:
Originally Posted by Southside Shrek View Post
Maybe Steak N Shake should retain Don of Don's Guns to run a flood of new TV commercials.
"I don't like making money, I just love to sell steak burgers. heh heh heh...."
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Old 01-30-2008, 07:43 AM
 
2,152 posts, read 6,856,382 times
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UPDATE ON STEAK N SHAKE: I decided to go to a Steak N Shake hopefully to take advantage of the published price reductions. We ordered three (3) double steakburger platters, two (2) junior shakes and a Coke (there were 3 of us). The restaurant only had about five (5) customers there between 5 and 6 pm. Asked the female server about the price reduction of the double steakburger platter and she never heard of it. Ergo, didn't get it either.

The service was slow, especially considering that the restaurant was almost a ghost town during dinner hour. Our server left to go home before our orders were ready. The young male server left on duty didn't have a clue who the steakburger platters were for when they were ready in the kitchen. I had to hold up my hand in the air to indicate they were for us.

The final tab ended up being around $35. We could have gone to the Olive Garden or some other restaurant to have a better dinner for that amount of money.
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Old 01-31-2008, 05:52 PM
 
42 posts, read 124,545 times
Reputation: 13
^^^^ Exactly why they were a ghost town
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