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Old 12-30-2010, 08:44 AM
 
1,406 posts, read 2,583,707 times
Reputation: 791
Default Activate secong phone jack and lose DSL?

I live in a house that only has one phone jack working. That is located in a far corner of the house with my DSL router. The phone jack in the kitchen is not working, I was connected to an alarm system. I removed all the wire and just connected the wires from the phone line, and sure enough the jack work. The problem is if the jack is working it knocks off the DSL from the other jack even though both phone line works. Anyone have any ideas why the DSL is going of line with the second working?

Thanks
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Old 12-31-2010, 09:38 AM
 
Location: On the plateau, TN
13,511 posts, read 6,766,169 times
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Do you have DSL filters installed ....

What is a DSL Filter?
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Old 12-31-2010, 10:52 AM
 
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DSL filters are a source of some amusement to me.

I had a client that was trying to trouble shoot DSL. It was working, but running as slow as dial up. They had spent hours on the phone with their provider and had no success. When I got there I checked a few settings in Windows then back tracked the cabling from PC to wall looking for kinks. Everything looked great until I got to the phone jack. They had piggybacked two filters!

Removed one and everything was back to normal. Father had set it up originally and the son (no comment) added the second one when they were having problems. Of course he never said a word to dad about it.
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Old 12-31-2010, 05:06 PM
 
1,406 posts, read 2,583,707 times
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I do have DSL filters.

My conspiracy theory is ATT remotely detected I activated a second jack by passing on paying their technician to do it, and remotely cut the DSL. I know that is not likely but certainly not impossible.
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Old 12-31-2010, 11:01 PM
 
Location: Looking over your shoulder
23,312 posts, read 14,938,497 times
Reputation: 54201
Quote:
Originally Posted by Kalbo View Post
I live in a house that only has one phone jack working. That is located in a far corner of the house with my DSL router. The phone jack in the kitchen is not working, I was connected to an alarm system. I removed all the wire and just connected the wires from the phone line, and sure enough the jack work. The problem is if the jack is working it knocks off the DSL from the other jack even though both phone line works. Anyone have any ideas why the DSL is going of line with the second working?

Thanks
Your filters are not connected correctly or are "defective". Also your alarm system maybe connected to the line without a filter and causing a problem?
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