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Old 05-22-2011, 11:11 AM
Location: Colorado Plateau
1,144 posts, read 3,428,442 times
Reputation: 1241


Up until 6 months ago we had dial-up internet. While I was a student I could dial-in free to the college then after I graduated we just went to $10/mo dial-up until we decided to go to DSL.

I have phone with Qwest and they had a $19.99/mo DSL special that I got on. When I signed up some of the folks I talked to at Qwest told me to call back when that special is up and see if I can get on the next promo price. The price goes up to $35-$40/mo. otherwise. This is for 1.5 or 3 mbps.

So I have tried calling a few times and being politely persuasive but no one has been able to get me a price better than $35/mo for the DSL.

I have found other posts online where people can get better rates by asking. Maybe I'm not asking the right questions when I call Qwest. I haven't tried the "going to cancel" approach yet.

Has anyone had success negotiating a better rate on internet service?
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Old 05-22-2011, 05:16 PM
Location: Texas State Fair
8,565 posts, read 9,804,039 times
Reputation: 4230
Have you tried the cable company, asking about broadband with VoIP (voice over IP)? You could keep your current phone number but just port it over to the cable phone service. If you get a better offer you can dangle that in front of Qwest, or just switch.
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Old 05-22-2011, 05:30 PM
24,503 posts, read 35,961,779 times
Reputation: 12847
You can actually negotiate ISP prices. I negotiate Comcast down to $19.99 for their performance tier (download speeds up to 15 Mbps and uploads up to 3 Mbps). I have to call them every 12 months to get the price down again, but it saves $$.
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