U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Science and Technology > Internet
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
 
Old 05-31-2013, 09:00 PM
 
Location: God's Gift to Mankind for flying anything
5,391 posts, read 11,371,200 times
Reputation: 4236

Advertisements

Maybe not really fitting here in this section, but could still be good for some people.
A few days ago, my internet connection started to drop out at the most inconvenient times.
I called service and they came by.
They determined that it was the modem going bonkers
(it is over 6 years old, and we did have some really bad weather with a lot of lightning ...)
Solution,get a new one, because we bought it outright over the first two years.

New modem purchased, and while we were there, the girl behind the counter looked at our contract
and offered us one of those promotional deals.
We now have, for 5 years, better service (faster connection),
all our communication stuff on one bill,
and pay slightly under 30 dollars less than old bill.
After 5 years, they *may* increase the bill an additional 17 dollars,
which will then be still less than what we paid before.

So now we have a newer modem, faster connection, less monthly bill,
AND a modem that will have a warranty for as long as the contract lasts
(5 years minimum requirement).

Maybe something others could look into also ?

I agree, a lot can happen in 5 years, but ...

On the way home, I started to think ...
When we bought the old one 6 years ago,
the girl explained that I bought it over the course of two years (minimum contract time).
If you *buy* it, there is only a one year warranty !
OK, so what happened the next 4 years ?
I did not get a new one, after two, but my bill stayed the same ???

The new contract we have now, is where we *lease* the modem.
According to the girl, warranty for the life of the contract !

Anybody knows what to do with an old modem, that only works intermittent ?
Brand name is ActionTec Q1000 ?

Last edited by irman; 05-31-2013 at 09:17 PM..
Reply With Quote Quick reply to this message

 
Old 06-01-2013, 01:40 AM
 
40,875 posts, read 42,305,034 times
Reputation: 17125
Quote:
Originally Posted by irman View Post
The new contract we have now, is where we *lease* the modem.
According to the girl, warranty for the life of the contract !
It's their equipment, they aren't giving you a warranty for anything.

How much is lease? $5 a month? That's $300 over 5 years. It's not worth it, go buy your own.
Reply With Quote Quick reply to this message
 
Old 06-01-2013, 11:01 AM
 
10,764 posts, read 18,142,839 times
Reputation: 10257
Quote:
Originally Posted by thecoalman View Post
It's their equipment, they aren't giving you a warranty for anything.

How much is lease? $5 a month? That's $300 over 5 years. It's not worth it, go buy your own.
Yup, they aren't doing you any favors by leasing you a modem and claiming it has some great warranty, as you don't own it they have to replace it when it dies anyway.

Much more economical to buy your own.
Reply With Quote Quick reply to this message
 
Old 06-01-2013, 10:02 PM
 
Location: God's Gift to Mankind for flying anything
5,391 posts, read 11,371,200 times
Reputation: 4236
We did take that into account but as often is the case, we made a similar decision as so many people make with their abode. They have the money to pay high rents but no *money down* ... all relative I assume.
Still ... , if that *old modem* would not have broken down for another 5 years ?
I would have spent 1800 dollars more and still have an old modem at slow speed.
Reply With Quote Quick reply to this message
 
Old 06-02-2013, 05:22 AM
 
40,875 posts, read 42,305,034 times
Reputation: 17125
Quote:
Originally Posted by irman View Post
I would have spent 1800 dollars more and still have an old modem at slow speed.
What is $1800?


Cable is relatively slow, nearly any modem is going to be somewhat equivalent.
Reply With Quote Quick reply to this message
 
Old 06-02-2013, 11:33 AM
 
Location: God's Gift to Mankind for flying anything
5,391 posts, read 11,371,200 times
Reputation: 4236
Quote:
Originally Posted by thecoalman View Post
What is $1800?
My *new* contract *saves* me 30 dollars a month.
5 years - 60 months - 1800 ?

old modem, slow speed ...
Should have been a bit clearer - new modem, no idea if better (so far, it does work, the *old* one was good for VDSL, and the *new* one is good for VDSL2 - whatever that is ?), but they did give me a faster speed contract.

Last edited by irman; 06-02-2013 at 11:51 AM..
Reply With Quote Quick reply to this message
 
Old 06-02-2013, 07:52 PM
 
48,509 posts, read 85,555,352 times
Reputation: 18102
I am curious what company requires a five year contract. Nowe days most require no contract which means you have to pay a fee to get out of the contract if terminated early.
Reply With Quote Quick reply to this message
 
Old 06-04-2013, 01:03 AM
 
Location: God's Gift to Mankind for flying anything
5,391 posts, read 11,371,200 times
Reputation: 4236
Quote:
Originally Posted by texdav View Post
I am curious what company requires a five year contract. Nowe days most require no contract which means you have to pay a fee to get out of the contract if terminated early.
CenturyLink - guaranteed (whatever that entails) no price change for 5 years.

Somewhere I do not understand what you mean with :
most require no contract which means you have to pay a fee to get out of the contract if terminated early.

If no contract, then how is the subscription administered ?
No contract = daily, by the week, by the month or as being used ?
If *no contract*, then why a fee to get out (terminated) early ?
Early, as in how early ? You mean there is a minimum time limit subscription required ?
Reply With Quote Quick reply to this message
 
Old 06-04-2013, 12:13 PM
 
48,509 posts, read 85,555,352 times
Reputation: 18102
They guarantee the price for one year. That should have read with no contract ; no early termination fee if you decide to drop the service at anytime.
Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Science and Technology > Internet
Follow City-Data.com founder on our Forum or

All times are GMT -6.

© 2005-2020, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 - Top