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Old 06-29-2014, 10:39 PM
 
Location: Oklahoma City area
672 posts, read 1,780,514 times
Reputation: 574

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I agreed to pay for Cox tech support on our computers because I was having trouble setting up our Cox email addresses. After an hour with my paid technician, I thought it was working right. After I hung up I discovered that I couldn't send from one computer and could send with only one of our two accounts on another computer. I fixed some of what he'd told me to do and the email is working fine now. As part of this money I'm paying them, they'll log on to each computer, do a scan, fix problems, etc. After my experience with the email "help" I'm a little skeptical. Should I trust them to fix my computer problems without adding to them? Thanks.
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Old 06-30-2014, 05:44 AM
 
10,752 posts, read 18,003,358 times
Reputation: 10244
No you should not, Cox is a provider, I doubt they have trained computer techs on staff.
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Old 07-02-2014, 09:16 AM
 
Location: Cleveland, Ohio
11,818 posts, read 13,959,030 times
Reputation: 8055
While I agree with NHDave, I wouldn't summarily dismiss them as no good.

Although, we would have helped you for free.
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Old 07-02-2014, 02:26 PM
Status: "Enjoying life..." (set 9 days ago)
 
Location: San Antonio/Houston/Tricity
39,875 posts, read 57,694,079 times
Reputation: 93720
Quote:
Originally Posted by Peregrine View Post
While I agree with NHDave, I wouldn't summarily dismiss them as no good.

Although, we would have helped you for free.
^^^ This!! There is a LOT of free help available on the Internet.
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Old 07-02-2014, 02:31 PM
 
10,752 posts, read 18,003,358 times
Reputation: 10244
Quote:
Originally Posted by elnina View Post
^^^ This!! There is a LOT of free help available on the Internet.
Wait, CD is free? THAT'S why I never receive a paycheck from here
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Old 07-02-2014, 02:54 PM
Status: "Enjoying life..." (set 9 days ago)
 
Location: San Antonio/Houston/Tricity
39,875 posts, read 57,694,079 times
Reputation: 93720
But we do appreciate all your help
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Old 07-04-2014, 03:00 PM
 
Location: SF Bay Area
13,343 posts, read 17,770,630 times
Reputation: 19664
Quote:
Originally Posted by NHDave View Post
Wait, CD is free? THAT'S why I never receive a paycheck from here

I got a gift certificate to the CD company store!
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Old 07-06-2014, 04:47 PM
Status: "Enjoying life..." (set 9 days ago)
 
Location: San Antonio/Houston/Tricity
39,875 posts, read 57,694,079 times
Reputation: 93720
^^^
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