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Old 08-09-2014, 09:32 PM
 
Location: mid south
353 posts, read 871,353 times
Reputation: 280

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Regardless of what company..this is for you...

25 reasons the cable guy hate's you
1. We call you to confirm the appointment and to let you know we’re on the way. We get there. You’re not home, so we leave, and we end up having to come back to do the damn job because you are liars and said you were home, when you weren’t. We are on schedules you *******. You can wait another day or until the evening to get your **** installed.
2. Your dogs **** everywhere in your yard. Pick that **** up, we have to work in it. Slob.
3. Your dogs **** in your house. Shoot your dog please.
4. Your children are climbing on us. Control them. I for one love kids, and love playing with them but put that bugger in the crib sometimes.
5. Your house smells like ass. Clean up your plates that have plants growing on them now. This bowl that had milk in it is molding and looks like green beans now. It’s gross. Pick up your ****ty diapers, and spray some air freshener or I’m coming back in with a surgical mask on (yes we have those), and I would prefer not to hurt your feelings.
6. Your router. Do it your damn self.
7. Offer us a drink, it’s hot, we’re probably going out of our way to make sure your **** works!
8. We’re not going to assemble your piece of crap computer! We’re not going to fix it either, we’re the cable company, not Geek Squad.
9. We’re not there to set up your surround sound system. We are not Circuit City.
10. MOVE YOUR CRAP OUT OF THE WAY!!! If we have to access your attic to change splitter configurations (or to do a wallfish), move your own **** out of the way, it’s not our job to move your boxes and luggage in your closet. We’re not Mayflower or any other moving company. In fact we’re not there to move any furniture, electronics, computers, clothing, boxes, etc. IF ANYTHING HAS TO BE MOVED, YOU NEED TO MOVE IT OR YOU DON’T GET YOUR CABLE. If we break something we have to pay for it. Here’s a solution, move your **** before we get there (ie. dressers, entertainment centers — move these AWAY from cable and AC outlets, so we have access)
11. If you are ordering Internet make sure you have a computer there for us to test it on when we arrive. common sense.
12. If you are ordering digital phone, you don’t need a phone there (we have test phones), but don’t expect us to run 3 phone outlets for free. the sh*t aint happening.
13. If your installation has to get rescheduled, don’t flip out. Its not our fault your drop got cut and has to be road-bored, and we are only adhering to our companies policies.
14. You don’t get a new box every time a new one comes out. That’s not how it works. They are all designed to do the same thing. If there’s a problem we’ll replace it, but don’t waste our time.
15. YOUR INTERNET IS NOT SLOW, YOUR COMPUTER IS!!! Take a few weeks to learn about how computers work. It’s important nowadays because computers rule the world right now. 95% of the time, if the internet is slow, your computer either has too much porn/spyware/adware/virus, etc to properly function. Run the recovery disk or fix it otherwise. Because if the signal levels are correct, your internet is going to be fast. modems usually don’t just go bad.
16. Dogs – A lot of us love animals but put those ******* up if they bite. It’s not funny. That’s why so many of my teammates hate dogs!! I love them, and most other animals but some of you idiots don’t train your animals. Put the mean ones away somewhere (preferably somewhere that is not important to the cable installation).
17. Put some damn clothes on. It was your choice for you to have us there at 8am, not ours. I’d rather be sleeping still. So get your ass up.
18. Coax wiring — don’t try to do it yourself, because you probably don’t know what youre doing. Radio Shack and Wal-Mart coax cable sucks. It’s usually RG-59 equivalent and is good for nothing. We use RG-6 or better. and the connectors, and dielectric/outer sheet layer differences on our cable make worlds of difference. Thanks for trying to help, but trust us on this one.
19. If your house is over 450 feet from the tap (or pole) don’t expect premium services (digital cable, internet, or digital phone) to work well, if they work at all. You probably shouldnt even have cable.
20. If you are ordering digital cable, make sure you have a working TV there for us to test it on when we arrive.
21. Contractors are hard workers, but there are bad eggs everywhere (contractors & in-house alike). Some of us were contractors before we worked directly for the company! Don’t hate!
22. Don’t get an attitude, when speaking to the tech, unless the tech has one first.
23. We physically CANNOT give you free HBO. your set-top box is provisioned from the office, not from your house.
This request, although typically offered for humor-purposes, is getting old.
24. THERE IS NO CABLE SWITCH. YOUR CABLE IS NOT TURNED ON WITH ANY TYPE OF SWITCH OR SIMILAR DEVICE. IN FACT: Less than 1% of my jobs are connected properly with good parts where I only have to connect it at the tap. We almost always have to tone outlets out, sometimes run new ones, scrub old ones, add equipment to your account, correct job codes, etc.
25. If we are not assigned your installation, we do NOT want to pick it up early. Unless the tech is VERY bored with no other work, he will probably not want to do it early, don’t ask.
And finally. If you feel like we did a good job AT LEAST let us know, and gratuity is nice too. You tip the Pizza man and wait staff at a restaurant right? Well they are just doing their job, and if they are nice and give you the service you want, you tip them. We work harder for our money, and we are way underpaid too, so don’t be shy!! We remember these things!
We don’t expect $50 or anything crazy like that, in fact we don’t expect anything, but if we have to spend 3 or 4 hours crawling your house to rewire it, and hang a new aerial drop just so you can have service. Come on. And be nice to the service/repair techs too!! They have WAY more experience and they have to work just as hard (or harder) to fix an issue the installer left behind

https://www.facebook.com/pages/CATV-...27850194092328

Last edited by elnina; 08-13-2014 at 05:49 PM.. Reason: Added link to the source
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Old 08-10-2014, 08:44 AM
 
10,752 posts, read 18,003,358 times
Reputation: 10244
Many of those are BS and would get any cable guy kicked out of my house for suggesting them.

It's been proven that they will drive to a job to get a description of the house and claim the owner wasn't home without even leaving their vehicle or calling.

As far as not being circuit city, in case you've been under a rock the last few years they don't exist anymore, I would put the competency level of many cable guys on par with best buy. I've seen some of their work, not pretty.

A tip? Are you serious? People are getting screwed by the cable companies and you expect a tip?
I tip the pizza delivery guy because that's how he makes his living, cable guys get paid by the provider, if you don't get paid enough find another job.
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Old 08-11-2014, 06:28 AM
 
Location: North America
19,731 posts, read 12,718,658 times
Reputation: 8371
25 reasons the cable guy hate's you
1. We call you to confirm the appointment and to let you know we’re on the way. We get there. You’re not home, so we leave, and we end up having to come back to do the damn job because you are liars and said you were home, when you weren’t. We are on schedules you *******. You can wait another day or until the evening to get your **** installed. Then report it to your supervisor and don't do the job that day. Your bonus is free time.
2. Your dogs **** everywhere in your yard. Pick that **** up, we have to work in it. Slob. Then wear shoe guards. Better yet, watch where you're walking.
3. Your dogs **** in your house. Shoot your dog please. None of your business, friend. My house, my territory. You don't like it, get another job. I hear Mcdonalds is hiring.
4. Your children are climbing on us. Control them. I for one love kids, and love playing with them but put that bugger in the crib sometimes. That I will agree. Keep the kids out of the way.
5. Your house smells like ass. Clean up your plates that have plants growing on them now. This bowl that had milk in it is molding and looks like green beans now. It’s gross. Pick up your ****ty diapers, and spray some air freshener or I’m coming back in with a surgical mask on (yes we have those), and I would prefer not to hurt your feelings. Too bad. None of your business what my house looks or smells like. Do the job the cable company pays you for and leave.
6. Your router. Do it your damn self. Then don't fix it.
7. Offer us a drink, it’s hot, we’re probably going out of our way to make sure your **** works!The customer is under no obligation to do so. If you expect it, then you're in the wrong profession.
8. We’re not going to assemble your piece of crap computer! We’re not going to fix it either, we’re the cable company, not Geek Squad. Then don't do it.
9. We’re not there to set up your surround sound system. We are not Circuit City. Then don't do it.
10. MOVE YOUR CRAP OUT OF THE WAY!!! If we have to access your attic to change splitter configurations (or to do a wallfish), move your own **** out of the way, it’s not our job to move your boxes and luggage in your closet. We’re not Mayflower or any other moving company. In fact we’re not there to move any furniture, electronics, computers, clothing, boxes, etc. IF ANYTHING HAS TO BE MOVED, YOU NEED TO MOVE IT OR YOU DON’T GET YOUR CABLE. If we break something we have to pay for it. Here’s a solution, move your **** before we get there (ie. dressers, entertainment centers — move these AWAY from cable and AC outlets, so we have access) My heart bleeds for you.
11. If you are ordering Internet make sure you have a computer there for us to test it on when we arrive. common sense. Why would anyone order internet when they don't have a computer?
12. If you are ordering digital phone, you don’t need a phone there (we have test phones), but don’t expect us to run 3 phone outlets for free. the sh*t aint happening. Then don't do it.
13. If your installation has to get rescheduled, don’t flip out. Its not our fault your drop got cut and has to be road-bored, and we are only adhering to our companies policies. Blame customer service for that one, dearie. They do the scheduling, the customer doesn't.
14. You don’t get a new box every time a new one comes out. That’s not how it works. They are all designed to do the same thing. If there’s a problem we’ll replace it, but don’t waste our time. Blame the dispatcher, or customer service. They schedule this crap, not the customer.
15. YOUR INTERNET IS NOT SLOW, YOUR COMPUTER IS!!! Take a few weeks to learn about how computers work. It’s important nowadays because computers rule the world right now. 95% of the time, if the internet is slow, your computer either has too much porn/spyware/adware/virus, etc to properly function. Run the recovery disk or fix it otherwise. Because if the signal levels are correct, your internet is going to be fast. modems usually don’t just go bad. Ever hear of bandwidth? The more people on it, the slower it is.
16. Dogs – A lot of us love animals but put those ******* up if they bite. It’s not funny. That’s why so many of my teammates hate dogs!! I love them, and most other animals but some of you idiots don’t train your animals. Put the mean ones away somewhere (preferably somewhere that is not important to the cable installation). The dog is doing it's job. It doesn't know you, so it's protecting it's territory. Now, saying that, it is up to the owner to put it away. Refuse to enter the house with a mean dog, and report it to your supervisor.
17. Put some damn clothes on. It was your choice for you to have us there at 8am, not ours. I’d rather be sleeping still. So get your ass up. Isn't that what the "we're on our way" call is for?
18. Coax wiring — don’t try to do it yourself, because you probably don’t know what youre doing. Radio Shack and Wal-Mart coax cable sucks. It’s usually RG-59 equivalent and is good for nothing. We use RG-6 or better. and the connectors, and dielectric/outer sheet layer differences on our cable make worlds of difference. Thanks for trying to help, but trust us on this one. Maybe if you changed your crappy attitude, we wouldn't try to do it ourselves just to avoid you.
19. If your house is over 450 feet from the tap (or pole) don’t expect premium services (digital cable, internet, or digital phone) to work well, if they work at all. You probably shouldnt even have cable. Then ***** at customer service for scheduling the call.
20. If you are ordering digital cable, make sure you have a working TV there for us to test it on when we arrive. Again, why the hell would anyone order cable without a working tv. And all cable is digital now.
21. Contractors are hard workers, but there are bad eggs everywhere (contractors & in-house alike). Some of us were contractors before we worked directly for the company! Don’t hate! It's hard not to when you post a protracted whine like this one.
22. Don’t get an attitude, when speaking to the tech, unless the tech has one first. You said it, Captain attitude.
23. We physically CANNOT give you free HBO. your set-top box is provisioned from the office, not from your house. Then don't do it.
This request, although typically offered for humor-purposes, is getting old. Too bad, suck it up.
24. THERE IS NO CABLE SWITCH. YOUR CABLE IS NOT TURNED ON WITH ANY TYPE OF SWITCH OR SIMILAR DEVICE. IN FACT: Less than 1% of my jobs are connected properly with good parts where I only have to connect it at the tap. We almost always have to tone outlets out, sometimes run new ones, scrub old ones, add equipment to your account, correct job codes, etc. Then blame the dispatcher for not asking the right questions before scheduling the service. You're the expert, not the homeowner.
25. If we are not assigned your installation, we do NOT want to pick it up early. Unless the tech is VERY bored with no other work, he will probably not want to do it early, don’t ask. Then don't do it. People are going to ask, nitwit.
And finally. If you feel like we did a good job AT LEAST let us know, and gratuity is nice too. You tip the Pizza man and wait staff at a restaurant right? Well they are just doing their job, and if they are nice and give you the service you want, you tip them. We work harder for our money, and we are way underpaid too, so don’t be shy!! We remember these things!
We don’t expect $50 or anything crazy like that, in fact we don’t expect anything, but if we have to spend 3 or 4 hours crawling your house to rewire it, and hang a new aerial drop just so you can have service. Come on. And be nice to the service/repair techs too!! They have WAY more experience and they have to work just as hard (or harder) to fix an issue the installer left behind The big difference here, bud is that the pizza delivery man gets paid minimum wage. Unless you're a complete dolt and work as a tech for minimum wage, you'll just have to settle for a good review with your supervisor. And, judging from your post, you haven't gotten many of those.

Sounds like you don't like your job, and you're blaming the customer, who is the reason you have your job.

Last edited by carterstamp; 08-11-2014 at 06:58 AM..
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Old 08-11-2014, 06:40 AM
 
Location: Cape Coma Florida
1,369 posts, read 1,896,987 times
Reputation: 2931
None of this interests me at all, I'll never get that far with them. Cable just plain sucks and the cable guy will never get to my address. When you have to buy packages of channels most of which you don't want, just to get what you do want, and it's all packed full of commercials I have no use for it. I've not watched TV in many years.

Cable/Sat TV forces you to subsidize crap programming you would never want to see just to get the few channels you do want to see. It's like going to the supermarket and being required to buy ten pounds of lima beans in order to get one pound of green beans. What other industry can get away with that?
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Old 08-11-2014, 07:35 AM
 
Location: Matthews, NC
14,693 posts, read 23,394,093 times
Reputation: 14342
I'm assuming you copied and pasted this from somewhere but if it is your personal list, then you can cram it with walnuts, ugly. I could list out all the annoying things about the cable guy but I don't have two days to come up with a 100 page list.
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Old 08-11-2014, 09:23 AM
 
Location: NoVa
18,434 posts, read 29,910,229 times
Reputation: 19667
Whatever. How many times do people have to wait from 8am-5pm for the cable guy?
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Old 08-11-2014, 09:43 AM
 
Location: Lakewood OH
21,697 posts, read 24,091,019 times
Reputation: 35538
I don't hate cable I just find it a necessary evil because I cannot get TV without it. As far as the cable guys they have all been courteous and helpful. I have never had a rude or nasty one. They came out when they said they would. In fact the last one was actually very helpful giving me advice about my new city and some computer problems.

My issue was with the cable company that expected me to pick up my own cable box and install it myself. I don't drive and cannot do the installation due to a medical condition that causes hand tremors. So I had to pay for an installer from Time/Warner to come out to do install it for me. And then he discovered I wouldn't have been able to do the installation anyway because one of the cables was missing. He apologized for this but of course had the necessary cable on his truck. I wouldn't have had one laying around.

Not his fault. I am a senior citizen and I would bet a lot of senior citizen's are unable to install cable setups. We are at their mercy.

Cable sucks because it's cable and the cable companies. To paraphrase an old Lilly Tomlin sketch for those of you old enough to remember TV's Ernestine the phone lady on "Laugh In,"

"We're the cable company, we don't care. We don't have to."
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Old 08-11-2014, 12:01 PM
 
Location: SoCal
6,119 posts, read 9,727,767 times
Reputation: 5942
OP, let us know what cable company you work for. We'll avoid it like the plague.
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Old 08-11-2014, 01:40 PM
 
Location: Cape Coma Florida
1,369 posts, read 1,896,987 times
Reputation: 2931
Quote:
Originally Posted by Minervah View Post

Cable sucks because it's cable and the cable companies. To paraphrase an old Lilly Tomlin sketch for those of you old enough to remember TV's Ernestine the phone lady on "Laugh In,"

"We're the cable company, we don't care. We don't have to."
Yeah, THAT! ^^^^^

You go girl!
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Old 08-11-2014, 02:29 PM
 
Location: Greensboro, NC
5,894 posts, read 4,416,516 times
Reputation: 3934
There's only one reason why I hate the cable guy:

Supposed to be at your house between the hours of 9-12, and gets there at 4pm. And then wants to complain because nobody is there. What do you expect?
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