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Old 07-08-2015, 09:47 AM
 
Location: Metro Washington DC
13,314 posts, read 20,365,611 times
Reputation: 7989

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Whenever I use Yelp, I head straight for the negative reviews first. As someone mentioned, many times it is for some silly reason. One place I saw had a really low rating with many negative reviews. However, not one was for a valid reason. I went there and everything was great. If I see a place with only positive reviews, I tend to be wary about that place.
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Old 07-10-2015, 07:37 PM
 
Location: 10110001010110100
6,385 posts, read 10,842,581 times
Reputation: 5589
Quote:
Originally Posted by oeccscclhjhn View Post
In the Yelp site, there is a link in the top page:

[red asterisk] Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more.

Learn more link:

Advertiser FAQ | Yelp

Money doesn’t buy anything but ads.

So. You might be wondering: If a business pays Yelp to advertise…
  • Do they get a higher rating?
  • Do they get their negative reviews removed?
  • Can they recommend more of their positive reviews?
No. No. And…no.
Interesting, a few unaffiliated business owners that I know well, told me that they were contacted by Yelp agents asking them if they'd be interested in "improving" their business for $250/month.

Wonder what that was about then?
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Old 07-11-2015, 09:04 AM
 
2,620 posts, read 3,014,760 times
Reputation: 2912
Quote:
Originally Posted by dkf747 View Post
Whenever I use Yelp, I head straight for the negative reviews first. As someone mentioned, many times it is for some silly reason. One place I saw had a really low rating with many negative reviews. However, not one was for a valid reason. I went there and everything was great. If I see a place with only positive reviews, I tend to be wary about that place.
I tend to do this with Yelp or any website where a business is reviewed, Google, etc. I look for the negative reviews, especially if I plan to spend a lot of money. For me about half of the negative reviews are not very useful, but then again, it just depends.


Yelp is alright and I tend to use it when researching businesses. I submit very few reviews overall. I usually do it myself if the service is great and the price is right. Positive or negative in content, roughly half of all reviews are not very useful for me.
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Old 07-12-2015, 08:33 AM
 
Location: Coos Bay, Oregon
7,139 posts, read 9,055,647 times
Reputation: 7748
Quote:
Originally Posted by dkf747 View Post
Whenever I use Yelp, I head straight for the negative reviews first. As someone mentioned, many times it is for some silly reason. One place I saw had a really low rating with many negative reviews. However, not one was for a valid reason. I went there and everything was great. If I see a place with only positive reviews, I tend to be wary about that place.
Thats pretty much what I do with all reviews. I ignore the five star reviews, because I figure about 90% of them were written by family members and relatives of the owner. Then I analyze the bad reviews. If the reviewers are all nitpicking on stupid little things that wouldn't bother me, then I take that as a positive. If the worst problems others can find, wouldn't bother me, then I'm pretty confident dealing with that business.

Perspective is also important. If the review is for a one $ sign business, I don't expect five star service. Two stars for a one $ sign business is probably about as good as it's going to get.

I also find the Yelp picture section to be very useful. Pictures are worth a thousand words, and generally they don't lie. Yeah I know the pictures could be fake, but thats generally more work then most people will go through.

Last edited by KaaBoom; 07-12-2015 at 08:41 AM..
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