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Old 09-15-2014, 07:56 PM
 
1,325 posts, read 2,900,800 times
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I am running win 8 and am able to get my mail from the charms section but I cannot connect to any web page directly. Troubleshooting shows no problem and it shows me connected to the Internet. Can anyone help me?
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Old 09-16-2014, 06:38 AM
 
10,752 posts, read 18,003,358 times
Reputation: 10244
This could be caused by any number of issues, malware being one of them. Download and run Malwarebytes | Free Anti-Malware & Internet Security Software

Get the free version, make sure you update it, then run a scan, post back the results.
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Old 09-16-2014, 08:31 AM
 
Location: Cleveland, Ohio
11,815 posts, read 13,959,030 times
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What exactly happens when you try?
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Old 09-16-2014, 01:39 PM
 
1,325 posts, read 2,900,800 times
Reputation: 1976
It seems that IE is just not working. When I reset IE, I can bring up Bing but I cannot get to a site. I get the message " waiting for site o respond" or "page cannot be displayed". I can send and receive email, but Netflix charm will not connect either.
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Old 09-17-2014, 09:12 AM
 
7 posts, read 5,887 times
Reputation: 10
Check your internet options and make sure that your proxy settings are not checked. Possibly a malware.
A last resort would be to restore to an earlier time and ultimately reset windows 8 using the option;

Change PC settings---->Update and recover----> Recovery---> Refresh your PC without affecting your files"
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Old 09-17-2014, 09:27 AM
 
1,325 posts, read 2,900,800 times
Reputation: 1976
Thanks all. I finally refreshed last night and everything seems fine now. The only reason I can come with is an issue with Windows 8.1 and IE 11. I had different issues a few months ago after an update. A refresh worked then too. What a pain!
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