U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Science and Technology > Internet
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
 
Old 03-15-2016, 02:27 PM
 
5,110 posts, read 1,709,273 times
Reputation: 1489

Advertisements

I have to use it for business purposes and loosing potential clients, because for some reason I have not been receiving their messages. They say they have been sending me a lot, but nothing is coming in. I asked facebook for some help, but I don't know if they have sent me any messages either since they have not been arriving.

I can receive messages from my close friends that are on my friends list, but not anyone else such as clients, even though they say they have been messaging me.

I did some googling and lots of sights say you have to click on the 'other' box, which is next to the 'inbox'. Well the thing about that is, is that I have no 'other' box.

I live in Canada so maybe that makes a difference as my facebook does look different, than the examples that are shown to me on google. So maybe it's a Canadian thing?

Does anyone know how to solve this problem if there is no 'other'?

Thank you for your input. I really appreciate it.
Reply With Quote Quick reply to this message

 
Old 03-15-2016, 04:26 PM
 
Location: Kingdom of pain, Southern Europe
1,308 posts, read 837,667 times
Reputation: 1297
They ditched the Other folder in favor of Message requests, it should be next to Recent messages.
Inside of it you can also check the "Filtered requests"

I think Facebook's support takes some time to get back to users as they don't have that many people employed for assistance.
Reply With Quote Quick reply to this message
 
Old 03-16-2016, 03:22 AM
 
5,110 posts, read 1,709,273 times
Reputation: 1489
Okay thanks. But no messages are in there, and I keep being told they are sent to me. It is true, I got two messages for the day. I read it, turned off my computer and went to work. When I came back, the messages were gone.

Any idea there where they could be if not in the 'message requests'?

Also in the messages I will do a search for the people's names who have sent me messages before going to work. The search will say "no people or conversations with (name). But that's impossible cause I just read the messages from both of those people 10 hours ago. So where could it be, if that's the case?
Reply With Quote Quick reply to this message
 
Old 03-16-2016, 08:08 AM
 
Location: Kingdom of pain, Southern Europe
1,308 posts, read 837,667 times
Reputation: 1297
When you accept a message request the chat window moves to the normal "Recent messages" inbox.
If not, check these other options (If you haven't already)
My Facebook is in Spanish but the possition of stuff should be the same for your profile (Hopefully!).
The last option, which would translate as "Archived" or some similar word, would be your best bet.


If they're not there either, then I have no clue about where your messages are going to.
(The void, probably.)
Reply With Quote Quick reply to this message
 
Old 03-16-2016, 03:05 PM
 
5,110 posts, read 1,709,273 times
Reputation: 1489
Okay thanks. It's not any of those though, and it has not made it's way back to the regular inbox, after I click on message requests.

I am not sure what is going on. But thanks for your input.
Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Science and Technology > Internet
Similar Threads
Follow City-Data.com founder on our Forum or

All times are GMT -6. The time now is 11:57 PM.

© 2005-2019, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 - Top