Are there any good banks in Jacksonville? I opened an account at Regions because they're the one with the closest branch to me, but I started having problems with them immediately. I'm particularly amazed that you can't make deposits at their ATMs. They said I could get envelopes and deposit slips and make deposits at the night drop, but they were closed by the time I got there at 4-something PM, so no envelopes, deposit slips, or deposit yet (I have bills to pay!). There have also been at least two technical problems and one policy problem (debit cards are only valid in the US by default... apparently their customers never leave the country or pay for things online).
City-Data.com has a list of the biggest local branch networks (
http://www.city-data.com/city/Jackso...Florida.html):
- Wachovia Bank (Wells Fargo): 40 branches
- Bank of America: 23 branches
- SunTrust Bank: 22 branches
- Regions Bank: 18 branches
- Compass Bank: 14 branches
- Branch Banking and Trust Company: 8 branches
- First Guaranty Bank and Trust Company of Jacksonville: 8 branches
I thought I'd try one of the majors. The two closest Wachovia (above average customer satisfaction according to ACSI) ATMs to me are at Gate stations, and I checked one out: it didn't accept deposits either (is that a Florida thing?). Bank of America has two within 10 minutes of me that do accept deposits, according to their web site, and SunTrust has one at a nearby CVS, so maybe I'll check them out. All I need is free checking, a debit card, decent online functionality, and an ATM near me (and freedom from the problems I've had with Regions). I've never had these issues with a bank before, so I'm frustrated.