Job description and resume redundancy (applying, interviews, company, insurance)

[altlover85]

I have a question about something I'm thinking of putting on my resume.

I used to be a receptionist and I am currently applying for a job as an HR assistant.

The job description says responsible for "responding to incoming HR requests via mail, email, voice-mail, fax and telephone" and I'm not sure if I should put that on my resume.

I assume that most people know that is what a receptionist generally does. I don't want to have my resume seem like it is full of fluff or things the resume reader already knows.

What are your opinions on this?

[kodaka]

I would probably consolidate the statement and just say something along the lines of, "responded to incoming HR requests via all communication methods"...or something like that.

[altlover85]

I'm sorry for being unclear. What I mean is I didn't actually respond to HR requests at my old job. I just answered the phone, used email, faxes, etc. to respond to other people on the job. I was a receptionist at an insurance company.

What I meant to ask was more along the lines of "Should I put down that I know how to use a variety of communication methods when dealing with people at work?" or is that redundant.

I'm trying to make sure I hit the points that the job description mentions which is why I quoted the description in my original post.

Does that make sense?

[Maryolson929]

Some say yes, some say no. I put all pertinent information into my resume(s) and taylor my resume to the position. You can also specify the systems you used in your cover letter. Even though I haven't been offered a job yet, I found that when I did send targeted resumes, I have had more interviews.